Team Leader-client Support

7 days ago


Exeter, United Kingdom Home Instead Senior Care Full time

**Company Description**:
Home Instead is the world’s leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide.

Job Purpose ;
The Team Leader is expected to perform a variety of duties in the completion of services for clients. The Team Leader is expected to assist and support other staff members in order to provide the highest quality service to Clients and Care Professionals.

This is a full-time role and will require flexibility in the weekdays, evenings and weekends.

The Role:

- Support with daily auditing of client activity logs and identifying training needs/follows up
- Carry out quality assurance checks and client reviews and action these accordingly
- Create, update and audit client care plans and assist with digital care planning.
- Support to conduct client and Care Professionals introductions.
- Support to complete hospital discharges
- Maintain accurate client and Care Professionals records on Home Instead software and People Planner.
- Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
- Participate in on-call duties as required.
- Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy in respect of employment and service delivery at all times to act with integrity and honesty to uphold the ethos and culture of the business.
- Carry out any other duties deemed necessary for the successful operation of the business.?

**Qualifications**:
Essential Criteria:

- Level 2 or 3 NVQ/QCF in Health and Social Care or equivalent.
- Experience in the care sector delivering a wide range of personal care services.
- Experience of working with MAR sheets and medication
- Passion?for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
- Knowledge and understanding of legislation and regulations specific to Health and Social Care.
- Good communication skills with the ability to build rapport quickly.
- Must understand the importance of confidentiality working within current legislation.
- Good working knowledge of IT systems with experience with Microsoft Office and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
- Must have a full driving license and means of transport if required within the territory to visit clients.
- Be organised and flexible to meet the needs of the business.

**Additional Information **:



  • Exeter, United Kingdom Positive Steps Care & Support Ltd Full time

    Positive Steps Care & Support are looking for a passionate Team leader within Exeter and surrounding areas to join our fantastic organisation. We are aiming to provide safe, responsive, effective, well-led and caring support to an individual who suffered a brain injury a number of years ago. The team leader will be required to complete risk assessments,...

  • Client Success Leader

    2 weeks ago


    Exeter, Devon, United Kingdom Sarah West Recruitment Ltd Full time

    Key ResponsibilitiesAs a Client Success Leader, you will take ownership of account plans and key commercial activities, including retention and renewals. Your consultative approach will build strong partnerships with clients, and you will collaborate with internal teams to deliver seamless, tailored solutions.

  • Office Team Leader

    4 weeks ago


    Exeter, United Kingdom Office Angels Full time

    Are you a friendly and organised individual with an health care background?Do you enjoy overseeing an efficient administration team, ensuring all administrative duties are performed effectively and to the required standard, whilst delivering excellent customer service?...Our client is currently seeking an Office Team Leader to join their team on a full-time...

  • Homeless Team Leader

    4 weeks ago


    Exeter, United Kingdom P4 Recruitment Full time

    Job Title: Rough Sleeper Prevention Team Leader Salary: £27,000 per annum Hours: 37.5 hours per week Contract Type: Permanent Location: Exeter About the Role We are seeking a dedicated Rough Sleeper Prevention Team Leader to join our team in Exeter.In this role, you will work closely with the Service Manager to ensure the smooth running of local projects...

  • Team Leader

    7 months ago


    Exeter, United Kingdom Ocean Healthcare Full time

    Are you passionate about making a difference in the lives of individuals with autism and learning disabilities? Do you possess strong leadership skills and a commitment to promoting a positive environment? If so, we have an exciting opportunity for you to join our Client's team as a Team Leader. - ** Job Title: Team Leader** - ** Location**: Exeter - **...

  • Team Leader

    1 month ago


    Exeter, United Kingdom Apollo Recruitment Solutions Ltd Full time

    Job Title: Team leader Location: Exeter Duration: 12-week Temp to Perm, ongoing permanent contract available after successful 12 weeks.Salary: £12.58 an hour, £28,142 per annum after successful 12 week temp to perm period.Working Hours: 5 nights per week, 3AM-11.30AM Are you a night owl looking for a new challenge?Join our team as a Team Leader with a...


  • Exeter, United Kingdom Met Office Full time

    We're looking for an exceptional Project Delivery Support Team Leader to help us make a difference to our planet.As our Project Delivery Support Team Leader, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home.

  • Team Leader

    4 days ago


    Exeter, United Kingdom EURO GARAGES LIMITED Full time

    **Role**:KFC Team Leader **Location**:Exeter, EX2 7QZ **Hours**:Full Time Available **Salary**:£10.55 per hour **Bonus Scheme**:Quarterly Bonus Incentive! **What will my role look like as a Team Leader?** As a Team Leader you will be "wingman" or woman to the Restaurant General Manager. You’re an authentic brand ambassador who also happens to love...


  • Exeter, United Kingdom Westexe Forklifts Ltd Full time

    Here at Westexe group Ltd, we are looking for an ambitious and number driven individual, who can assist the Accounts Manager with the everyday running of the accounts department. Our accounts team currently are looking for someone with the following qualities: - Sage 50 Accounts knowledge or equivalent - Purchase Ledger, Nominal Ledger and Sales Ledger...


  • Exeter, United Kingdom Red One Ltd Full time

    **Business Support Team Leader** **Role**:Full time - Monday to Friday **Location**: Exeter, Devon **Salary**: up to £28,000 **The Role**: Red One is a supplier of industrial fire and rescue services and specialist training across the UK. Duties include but are not limited to: **Team Leader**:Lead by example, ensure a strong cohesive team covers all...

  • Team Leader

    4 days ago


    Exeter, United Kingdom Cinnamon Care Careers Full time

    Team Leader£16.67 per hour plus company benefitsFull Time Hours - Night Shifts A Top 20 Care Home Group 2024! Awarded One Of The UKs Best Companies To Work For Watermeadow Grange in Topsham, Exeter is a beautiful care home providing 86 spacious ensuite bedrooms including a community dedicated to the care of people living with dementia. The Team Leader works...

  • Housing Team Leader

    4 weeks ago


    Exeter, United Kingdom P4 Recruitment Ltd Full time

    Job Title: Rough Sleeper Prevention Team Leader Salary: £27,000 per annum Hours: 37.5 hours per week Contract Type: Permanent Location: Exeter About the Role We are seeking a dedicated Rough Sleeper Prevention Team Leader to join our team in Exeter.In this role, you will work closely with the Service Manager to ensure the smooth running of local projects...


  • Exeter, United Kingdom Community Support Team CIC Full time

    We are looking for highly motivated staff to join our team due to increases in demand for our support with children and young people. We are a dedicated, compassionate and caring team providing support to some of societies most vulnerable children and young people in Devon and surrounding areas. Community Support Team CIC was set up to work alongside local...

  • Team Leader

    4 weeks ago


    Exeter, United Kingdom Kier Group Full time

    Team Leader We're looking for a Team Leader to join our Natural Resources, Nuclear and Networks team based in our depots in Barnstaple, Bournemouth and Paignton.Location : Exeter Contract:  Permanent Our Natural Resources, Nuclear & Networks division brings the built environment to life, keeping people and businesses connected.In this role, you will be...

  • Team Leader

    1 week ago


    Exeter, United Kingdom The Southern Coop Full time

    We’re looking for a Team Leader who can make a real difference in their local community **Putting U in Southern Co-op** Southern Co-op is recruiting for a Team Leader to join our thriving retail store. Our stores are way more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a...

  • Team Leader

    7 months ago


    Exeter, United Kingdom Card Factory Full time

    Job Introduction **Location:Exeter RP** **Contracted Hours Available:16** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders...

  • Team Leader

    7 months ago


    Exeter, United Kingdom Card Factory Full time

    Job Introduction **Location: 249 high street exeter** **Contracted Hours Available: 9** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our...

  • Team Leader

    7 months ago


    Exeter, United Kingdom Card Factory Full time

    Job Introduction **Location: 55 high street exeter** **Contracted Hours Available: 14** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our...

  • Team Leader

    5 days ago


    Exeter, United Kingdom Brook Street Full time

    Title: Team Leader Location: Exeter, Devon **Salary**: £26000 Contract Type: Permanent (Full Time), shift rotation (40 hours a week) A fantastic, well paid & extremely rewarding opportunity with excellent training & development has become available in Exeter! About the Role: Your role will be working as a Team Leader in a friendly and supportive team based...

  • Office Team Leader

    1 month ago


    Exeter, United Kingdom Office Angels Full time

    Are you a friendly and organised individual with an health care background? Do you enjoy overseeing an efficient administration team, ensuring all administrative duties are performed effectively and to the required standard, whilst delivering excellent customer service?... Our client is currently seeking an Office Team Leader to join their team on a...