Server/waiter/waitress

7 months ago

Solihull, United Kingdom JAMAYA Full time

JAMAYA is a Multi-award-winning independent Jamaican restaurant. Whether you’re a connoisseur of the Jam Rock or a jerk-chicken-novice, there’s something for everyone at Jamaya. Join us as we celebrate the authentic taste of home over proper jerk chicken and Jamaican fried chicken.

Are you passionate about delivering exceptional customer service?

Have you got a dynamic personality that thrives from engaging with customers?

If so, we would love to hear from you

What are we looking for?

The Jamaya team know exactly what they are talking about when it comes to amazing customer service. They not only meet but exceed all customer expectations.

We are currently looking for full time/part-time Servers/waiters and waitresses to join our amazing Jamaya Family.

Job Requirements: THE PERSON
- Experienced in the current role
- Passionate about delivering excellent customer service
- Enthusiastic and positive attitude
- Outstanding communication skills
- A professional and hardworking demeanour
- The ability to work at speed and multi-task in a fast-paced environment
- Flexible attitude towards working hours and shift patterns
- Organised time management skills
- Exhibits pride in our brand and everything we stand for
- Previous experience in a customer-facing role
- An attentive listener and keen team player
- Smart and clean appearance
- Follow all health and safety/ fire safety procedures at all times

Job Requirements: THE JOB
- Greet and welcome guests to the restaurant
- Seat guests and provide information regarding the menu, upsell when appropriate.
- Take food and drink orders accurately and at speed using our POS Software
- Liaise with kitchen staff to ensure food is ready for guests
- Engage with customers throughout and ensure guests are satisfied at all times
- Using own intuition to ensure the efficient running of the business

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

**Job Type**: Part-time

**Salary**: £8.00-£10.42 per hour

**Benefits**:

- Discounted or free food

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Tips

**Experience**:

- Customer service: 2 years (required)
- Restaurant: 2 years (required)

Work Location: In person

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