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Receptionist with Admin Duties

4 months ago

Larne, United Kingdom Kilwaughter Minerals ltd Full time

**Job Title**:Receptionist with Admin Duties

**Salary**: Starting salary commensurate with experience and qualifications

**Location**:This role is based at HQ, Kilwaughter, Co. Antrim

**Purpose**: Reporting to the Financial Controller, this role will be responsible for the front desk reception function. The role will involve welcoming visitors with a warm and friendly greeting, answering and transferring calls and administration help on processing customer orders, including samples.

As a first point of contact in a customer service role, a friendly and professional nature is required as well as an ability to multitask and prioritise duties.

**KEY RESPONSIBILITIES**
- Greet and welcome visitors, customers, hauliers and other stakeholders when they arrive at the office
- Direct visitors to the appropriate person/location
- Communicate PPE rules to visitors and provide temporary PPE as required
- Take responsibility for health, safety, and well-being to deliver safety-first behaviours, including general office housekeeping and ensuring deliveries are put away
- Answer and transfer incoming calls
- Receive and sort post/deliveries
- Occasional order entry and administration assistance in processing customer orders
- Coordinate customer sample orders, including checking and ordering sample stock, arranging dispatches to customer address, assisting with packing sample orders
- Work closely with colleagues and third parties to ensure samples are processed and shipped within targets
- Weekly online ordering of office canteen supplies
- Other clerical receptionist duties such as filing, photocopying, updating phone lists
- Adhere to the Company’s confidentiality rules and procedures at all times.
- Ensure good relations and communications with all members of the team and provide excellent customer care in an efficient manner.
- Act as an ambassador for our company values, behaviours and adhere to all company procedures.

This list is not exhaustive but compiled to give a core reflection on the responsibilities with the position.

**Job Types**: Full-time, Permanent

Pay: From £11.50 per hour

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Sick pay
- Store discount

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: REC2024-01