![Wild Recruitment](https://media.trabajo.org/img/noimg.jpg)
Customer Care Advisor
2 months ago
Wild are working with a fantastic employer placed in Milton Keynes working within customer Service. This company offer a great working environment and many opportunities.
**Role**:
As a **Customer Service Advisor,** you will contributing towards maintaining the company’s reputation for providing a high level of customer service. This will be a phone-based role speaking with customers to support with any queries or advice that they need. This is a 12-month full time contract.
**Responsibilities**:
- Deliver a high level of customer service over telephone
- Support with complaints
- Direct calls to different departments
- Maintain good queue times
- Record all enquiries
- Put ideas forward for new ways to improve service
- Protect user data
**Experience**:
- Exceptional customer service skills and experience within a phone-based role
- Experience within a similar role
- Good IT skills
- Able to work in a fast paced environment
- Previously used a CRM system
- Experience handling complaints
**Benefits**:
- Salary £26,354
- Health and Wellbeing benefits
- Hybrid working after training
- 24 days holiday
- Plus many more
**Job Types**: Full-time, Temporary contract
Contract length: 12 months
**Salary**: £26,354.00 per year
Schedule:
- Monday to Friday
- No weekends
Work Location: Hybrid remote in Milton Keynes
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