Customer Service/cancellation Agent

3 weeks ago


Sunbury, United Kingdom U Drive Cover Ltd Full time

Please note this position is Office based - No Remote working

U Drive Cover Limited are expanding and we are currently looking for a Customer Service/Cancellation Agent to join our team. We have big plans for the future and our employees play a vital part in this - we want to become a leading insurance broker.
- Please see below a brief description of the job:_
- Answer enquiries from customers regarding their insurance policies.
- Ensure all enquiries are explored in accordance with legislation, regulations and customer care standards.
- Complete necessary processes and document these to ensure enquiries for service areas are accurately recorded.
- Responsible for handling deadlines for both Customer and Insurers.
- Responsible for dealing with potential customer complaints and ensuring they are handled appropriately.
- Dealing with Companies with regarding to financial issues and queries
- Use IT systems to record details of actions taken and services provided.
- Experience in a similar role.
- Good verbal and written skills.
- Ability to work in a fast paced and demanding environment, where deadline are essential to your daily role.
- Must be able to work shifts.

, Weekends and Bank Holidays

Pay: £21,000.00-£22,500.00 per year

**Benefits**:

- Casual dress
- Company pension

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

**Experience**:

- Call Centre: 1 year (preferred)

Work Location: In person

Application deadline: 16/04/2024



  • Sunbury, United Kingdom U Drive Cover Ltd Full time

    Please note this position is Office based - No Remote working U Drive Cover Limited are expanding and we are currently looking for a Customer Service/Cancellation Agent to join our team. We have big plans for the future and our employees play a vital part in this - we want to become a leading insurance broker. - Please see below a brief description of the...


  • Sunbury, United Kingdom UDrive Cover Full time

    **About us** UDrive Cover is a business situated Sunbury-On-Thames. We are professional, agile, and customer-centric. Our business is a specialist motor insurance broker who helps customers that have stuggled to find motor insurance due to their circumstances. Our team is fully trained in identifying the real needs of our customers and is focused on...


  • Sunbury, United Kingdom AMETEK, Inc. Full time

    **Scope of Role**: Own the customer relationship for major/ complex customer accounts and be the focal point for issues relating to existing business. Drive excellent service to our key customers and make customer satisfaction a competitive advantage. Drive internal sales with existing OE and repair customers. **Main Duties/Responsibilities**: - Manage...


  • Sunbury, United Kingdom Bennett & Game Recruitment Full time

    Bennett and Game are currently working with a Global Logistics company who are actively seeking a highly skilled Air & Road Import Clerk to join their Heathrow & Surrounding area team. Our client provides global freight forwarding, warehousing, logistics & customs clearance solutions. As well as offering total supply chain management solutions. Due to...

  • Air Export Clerk

    4 weeks ago


    Sunbury, United Kingdom Xcel Recruitment Full time

    Our client, a freight forwarder is looking for a Air Export Clerk to join their office in Sunbury-On-Thames. **Primary Duties & Responsibilities: -** - Export operations - start to finish. - To deal with all aspects of Airfreight i.e arranging collection, airline booking. Cutting awbs, post flights. - Dealing with various commodities - Complete MAWB's ad...

  • Export Clerk

    4 weeks ago


    Sunbury, United Kingdom Freightserve recruitment Full time

    Freightserve are looking for an experienced Air Export person for a fast growing Freight Forwarder based in the Sunbury-on-Thames area. Our client is a successful and well-established freight forwarder, currently going through significant growth. The role is extremely varied where you will become a key member of an operations team, actively involved in...


  • Sunbury-on-Thames, United Kingdom Johnson Controls Full time

    What you will do   The Planner provides support to the branch Installation Teams to ensure full utilisation of engineers through planning, scheduling, and tracking of customer appointments. Working with the Field Line Managers to ensure any risk situations are resolved, ensuring customers appointments go ahead as planned, with the risk of no-shows kept...


  • Sunbury, United Kingdom Electus Recruitment Solutions Ltd Full time

    Salary-: - £30000 - £32000 per annum- Location-: - Sunbury, Surrey, South East, EnglandYour experience within Material Planning can prove a vital asset to my client. Moving into a new phase of projects, they can offer you work variety and the opportunity to work on exciting and dynamic projects. Our client are a market leading environmental sensor design...


  • Sunbury, United Kingdom Fluent Architectural Design Services LTD Full time

    **Join Our Team as a Client Services Coordinator in Sunbury Upon Thames!** Are you a dynamic and customer-focused individual? Fluent Architectural Design Services, a leading architectural firm specialising in beautifully designed home extensions, loft conversions, and new builds, is looking for a Client Services Coordinator to be the welcoming face of our...


  • Sunbury-on-Thames, United Kingdom Air Technology Full time

    Scope of Role:AMETEK Airtechnology seeks an experienced Programmes and Customer Services Director to drive lead the professional delivery of the AAG Customer Services and Programme functions On Time In Full (OTIF), whilst focused on product integrity, process transformation, talent development, culture change and milestone delivery to agreed schedule, budget...


  • Sunbury-on-Thames, United Kingdom SKILLFRAME Full time

    **Job Role**: You will be a central part of a small service team which is split into two key areas - reactive and planned maintenance. You will be the main point of contact for all planned maintenance. This will include managing existing contract renewals as well as outboundlead generation for new business. You will manage the administration process from...


  • Sunbury-on-Thames, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer Service Advisor, German and English speaking, Hybrid working, Full-time **Your new company** A worldwide technology company based in Sunbury is looking to recruit a permanent full time, German, and English-speaking Customer Service Advisor to join their award-winning company. **Your new role** **What you'll need to succeed** You will speak fluent...


  • Sunbury-on-Thames, United Kingdom Hays Specialist Recruitment Limited Full time

    Fluent German, Italian speaking, European language, Customer Service, Sunbury On Thames, RMA, Manufacturing. **Your new company** A great opportunity for a German, English and Italian Speaking Customer Service and RMA Specialist has open in Sunbury On Thames working for an technology solutions business. **Your new role**You will manage the Customer Service...


  • Sunbury-on-Thames, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer Service, Fluent German, Sunbury on Thames, Free parking, Products, Technology **Your new company** A great opportunity for a German and English Speaking Customer Service and RMA Specialist has open in Sunbury on Thames working for an technology solutions business. **Your new role**You will manage the Customer Service database ensuring that a 24-hour...


  • Sunbury-on-Thames, United Kingdom Bennett & Game Recruitment Full time

    Bennett and Game are currently working with a Global Logistics company who are actively seeking a highly skilled Air & Road Import Clerk to join their Heathrow & Surrounding area team. Our client provides global freight forwarding, warehousing, logistics & customs clearance solutions. As well as offering total supply chain management solutions. Due to...


  • Sunbury, United Kingdom Boots Full time

    Job Reference: 200615BR Sunbury On Thames, X Centre Fixed Term Part-time We are looking for drivers who can be flexible to meet our customers’ needs. Your basic hours will be 22.5 per week, and your days of work will be Monday to Saturday. You will cover AM, PM, Evenings and Saturday shifts (every other Saturday) and your normal start and finish times...


  • Sunbury-on-Thames, United Kingdom Everyone Active Full time

    Customer Service Advisor - Sunbury-on-Thames, SurreySunbury Leisure Centre Casual position Up to £11.44 per hour plus benefitsEveryone Active is currently seeking an ambitious and self-motivated Individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a weekThe successful candidate will be responsible for...


  • Sunbury-on-Thames, United Kingdom Heathrow Personnel Full time

    My clients a friendly medium sized freight forwarder based locally Feltham, they are currently recruiting for Junior import and export clerk! Training will be provided in the following Taking bookingsArranging collections and deliveriesCustoms entriesQuoting customersTracking shipmentsHandling key accountsLiaising with overseas agentsYou will be crossed...


  • Sunbury-on-Thames, United Kingdom Johnson Controls International Full time

    What you will do Customer Solutions Technicians are field based and are required to carry out Routine Inspections and breakdown repairs to CCTV, video doorbell and intruder alarm systems to the relevant standards, providing the highest level of customer service, whilst managing workloads to meet and exceed daily targets and customer expectations. This is an...


  • Sunbury-on-Thames, United Kingdom Johnson Controls Full time

    What you will do Customer Solutions Technicians are field based and are required to carry out Routine Inspections and breakdown repairs to CCTV, video doorbell and intruder alarm systems to the relevant standards, providing the highest level of customer service, whilst managing workloads to meet and exceed daily targets and customer expectations. This...