Retail and Visitor Experience Supervisor
2 weeks ago
**Job Purpose**
Act as a strong and effective support for our Visitor Experience team and Head of the Retail and Visitor Experience. The Visitor Experience team consists of:
- Visitor Experience Assistants, who are responsible for welcoming visitors to the park, taking ticket payments, helping with memberships, working within the gift shop and supporting wider visitor communication and activity. *
- Train Drivers who are responsible for running and maintaining the train on a day to day basis - interacting with visitors and answering questions about the park. *
- Seasonal Staff for holiday periods to cover additional workload associated with increased event activity and visitor numbers. *
Leading by example in customer service and visitor experience the goal is to help keep the department running in an efficient and profitable manner, increasing spend through customer satisfaction, loyalty and retention.
Overseeing the daily operations of the gift shop working strategically to boost profit and develop business offerings.
*As detailed in relevant job description
**Main Duties**
- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Keep accurate records and document customer service actions and discussions
- Mentor and develop the visitor experience team and nurture an environment where they can excel through encouragement and empowerment
- Control resources and utilise assets to achieve qualitative and quantitative targets
- Adhere to and manage within the team all legal health and safety guidelines.
**Hours**:35 hours per week
**Job Type**: Permanent
**Salary**: £21,000.00 per year
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
**Experience**:
- Customer Service: 1 year (required)
Work Location: In person
-
Supervisor, Luxury Beauty, Reading
2 weeks ago
Reading, United Kingdom Retail Jobs UK Full timeSupervisor, Retail, Luxury, Beauty, Cosmetics, full time, ReadingWe are looking for a full time Supervisor to join this fabulous location for a luxury Beauty retailer.Key skills and Overview:Adore all things Beauty and wellnessWill have experience within luxuryWill have a proven track record of achieving personal and store KPIs and sales targetsHighly...
-
Retail Security Officer
4 weeks ago
Reading, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full timeAs a retail security officer, you will be working in a well-known retail store, providing safety and security to both staff and visitors alike, as well as acting as a visual deterrent to help prevent/minimise stock loss. You will be representing BardWoodand our client, providing a service to the highest standards in a fast paced, prestigious store. The...
-
Supervisor, Beauty, Reading
2 weeks ago
Reading, United Kingdom RJUK Full timeSupervisor, Retail, Luxury, Beauty, Cosmetics, full time, Reading We are looking for a full time Supervisor to join this fabulous location for a luxury Beauty retailer. Key skills and Overview: Adore all things Beauty and wellness Will have experience within luxury Will have a proven track record of achieving personal and store KPIs and sales targets Highly...
-
Department Supervisor
4 weeks ago
Reading, United Kingdom The Range Full timeAs a result of our expansion plans and our continued ongoing success we are seeking a strong and experienced Department Supervisor. In this role you will be the face of The Range delivering great service and promoting The Range as a unique one-stop shopping experience. **What are we looking for?** To be successful in this role you will love working in a...
-
Regional Controller
4 weeks ago
Reading, United Kingdom Bestway Retail Full time**Job Title**: Regional Controller **Employment type**:Permanent - Full Time **Location**:Reading, Berkshire, UK **City/Town**: South England **Postcode**:RG1 **Salary**: Competitive plus bonus, car allowance and much more! **_We have a fantastic opportunity for a Regional Controller to lead, coach and develop our remote sales team to build sustainable...
-
Visitor Services Officer
1 month ago
Reading, United Kingdom Reading Borough Council Full timeJob description Part Time - Job Share, 7.4 hours a week (1 day per week) Do you thrive in a busy, customer-focused and creative environment? If so, then this is the job for you! We are looking for someone with excellent communication and organisational skills who can work alongside our existing Visitor Services Officer in this shared role. We seek the...
-
Cover Supervisor
3 weeks ago
Reading, United Kingdom CareerBliss Full timeAre you aspiring to become a teacher? Do you want to gain classroom experience as a Cover Supervisor before undertaking your teacher training? If so, then this Cover Supervisor opportunity could be perfect for you!Academics Ltd are working with excellent Secondary schools in and around the Reading area who are currently recruiting for Cover Supervisors. We...
-
Cover Supervisor
1 week ago
Reading, United Kingdom Academics Full timeAre you aspiring to become a teacher? Do you want to gain classroom experience as a Cover Supervisor before undertaking your teacher training? If so, then this Cover Supervisor opportunity could be perfect for you!Academics Ltd are working with excellent Secondary schools in and around the Reading area who are currently recruiting for Cover Supervisors. We...
-
Cover Supervisor
2 weeks ago
Reading, United Kingdom Academics Full timeAre you aspiring to become a teacher? Do you want to gain classroom experience as a Cover Supervisor before undertaking your teacher training? If so, then this Cover Supervisor opportunity could be perfect for you!Academics Ltd are working with excellent Secondary schools in and around the Reading area who are currently recruiting for Cover Supervisors ...
-
Cover Supervisor
3 weeks ago
Reading, United Kingdom Academics Full timeAre you aspiring to become a teacher? Do you want to gain classroom experience as a Cover Supervisor before undertaking your teacher training? If so, then this Cover Supervisor opportunity could be perfect for you!Academics Ltd are working with excellent Secondary schools in and around the Reading area who are currently recruiting for Cover Supervisors. We...
-
Cover Supervisor
3 weeks ago
Reading, United Kingdom Academics Full timeAre you aspiring to become a teacher? Do you want to gain classroom experience as a Cover Supervisor before undertaking your teacher training? If so, then this Cover Supervisor opportunity could be perfect for you!Academics Ltd are working with excellent Secondary schools in and around the Reading area who are currently recruiting for Cover Supervisors. We...
-
Cover Supervisor
6 days ago
Reading, United Kingdom Academics Full timeAre you aspiring to become a teacher? Do you want to gain classroom experience as a Cover Supervisor before undertaking your teacher training? If so, then this Cover Supervisor opportunity could be perfect for you!If your skills, experience, and qualifications match those in this job overview, do not delay your application.Academics Ltd are working with...
-
Cover Supervisor
6 days ago
Reading, United Kingdom Academics Full timeAre you aspiring to become a teacher? Do you want to gain classroom experience as a Cover Supervisor before undertaking your teacher training? If so, then this Cover Supervisor opportunity could be perfect for you!If your skills, experience, and qualifications match those in this job overview, do not delay your application.Academics Ltd are working with...
-
Door Supervisor
1 week ago
Reading, United Kingdom Scope Security Ltd Full timeScope Security provide security services for businesses. We pride ourselves on ensuring that we always provide the best services to our customers and the way we do that is by providing top level staff that meets our customers requirements. We provide Door Supervisors for venues in the area giving you the opportunity to experience different venues and...
-
Production Supervisor
3 weeks ago
Reading, United Kingdom Vanta Staffing Limited Full timeProduction SupervisorVanta Staffing Reading is recruiting a Production Supervisor for our client in the Reading area. You will work for an expanding and innovative food manufacturer that supplies premium products to customers.Requirements of a Production Supervisor: Food, Drink, Pharma, FMCG Manufacturing experienceMust be organised and happy to work under...
-
Mechanical Supervisor
6 days ago
Reading, United Kingdom Advanced Resource Managers Limited Full timeThe energy team here at Advanced Resource Managers are currently recruiting for an SC-cleared mechanical supervisor to work on behalf of a leading nuclear/defence client. **Main Purpose**: The Mechanical Supervisor is responsible for ensuring that activities (e.g. audits) are undertaken to supervise mechanical installation/maintenance activities for the...
-
Retail Coordinator
4 weeks ago
Reading, United Kingdom University of Reading Full timeWe are seeking a Retail Coordinator to join our highly motivated team. This is a great chance to work with and lead a friendly, supportive team providing outstanding service to a vibrant student and staff community. This involves ensuring that all retail catering venues are operated with optimum efficiency and profitability in harmony with a great customer...
-
Cover Supervisor
4 weeks ago
Reading, United Kingdom Always Flourishing Limited Full timeAlways Flourishing is currently looking for **experienced and talented individuals** who are looking to make a difference in young people’s lives, to join our team of Cover supervisors. We are looking for cover supervisors on both a long-term and short-term basis - fitting to your individual needs and flexibility. As a cover supervisor you will be...
-
Store Manager womens Fashion, Reading
7 days ago
Reading, United Kingdom Retail Jobs UK Full timeStore manager, Retail Manager, fashion, Retail, ReadingStore Manager Reading. Our client is lovely brand that is focused on giving each customer a personal & positive experience in store. This is a busy high street fashion store is situated in the busy centre of Reading with a loyal customer base and following.The ideal candidate:Will have managed in the...
-
Retail Cleaner
1 week ago
Reading, United Kingdom Quantum Cleaning FM Full timeDuties: - Perform general cleaning tasks such as sweeping, mopping, dusting, and vacuuming. - Clean and sanitize restrooms and replenish supplies. - Empty trash bins and replace liners. - Clean windows, mirrors, and other glass surfaces. - Maintain cleanliness in common areas such as hallways, lobbies, and break rooms. - Follow cleaning procedures and...