Customer Team Leader

3 months ago

Chester, United Kingdom Coop Full time

**Customer Team Leader**
- Location: Elms Medical Centre, Hoole Road, Chester, CH2 3NH
- Pay: £12.10 per hour + great benefits
- Contract: 26 hours per week + regular overtime, permanent, part time
- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
- Full training given- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- As a customer team leader at Co-op, you’ll help put our store purpose into practice. You’ll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.- In return, we’ll help you to become a purpose driven Co-op leader. You’ll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you’re in a great place to grab it.**What you’ll do**

**- Friendly and thoughtful service **- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Engage with everyone to succeed together - you’ll build your team’s capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
- Make sure the store is safe, legal and operational - you’ll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
- Embrace change - you’ll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
- Co-operate for a fairer world - you’ll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- the ability to strike a balance between leading the team and supporting on the shopfloor
- great communication skills, with the ability to build positive relationships with all kinds of people
- strong organisational and problem solving skills
- a desire to learn, grow and develop your skills
- the flexibility to work a range of shifts

**Why Co-op?**
- We’ll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You’ll also get package that includes:
- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Leader

    3 months ago

    Chester, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 41-45a Five Ashes Road, Westminster Park Estate, Chester, CH4 7QS- Pay: £12.10 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.-...

  • Customer Team Leader

    2 months ago

    Chester, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Elms Medical Centre, Hoole Road, Chester, CH2 3NH- Pay: £13.32 per hour- Contract: 26 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training...

  • Customer Team Leader

    3 months ago

    Chester, United Kingdom Coop Full time

    **Customer Team Leader** - Location: The Co-operative Food, Previously Gladstone House, Broughton, CH4 0NR- Pay: £12.10 per hour- Contract: 16 hours per week + regular overtime, 12 months, part time- Working pattern: varied shifs including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview-...

  • Customer Team Leader

    2 months ago

    Chester, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 99a Kingsway, Chester, CH2 2LJ - Pay: £12.10 per hour + great benefits - Contract: 39 hours per week + regular overtime, permanent, full time. - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. This role will...

  • Customer Team Leader

    3 months ago

    Chester, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 63 High Street, Tarvin, CH3 8EE - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full training...

  • Customer Team Leader

    3 months ago

    Chester, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 41-45a Five Ashes Road, Westminster Park Estate, Chester, CH4 7QS - Pay: £12.10 per hour + great benefits - Contract: 35 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be...

  • Customer Team Leader

    3 months ago

    Chester, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Previously Gladstone House, Main Road, Broughton, CH4 0NR - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, 12 month temporary contract, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to...

  • Customer Resolution Team Leader

    3 months ago

    Chester, United Kingdom Specialist Motor Finance Limited Full time

    Specialist Motor Finance offer hire purchase agreements to customers who are not accepted by the mainstream lenders through a panel of motor introducers **The purpose of the role**: Reporting to the Customer Resolution & Onboarding Manager, the Customer Resolution Team Leader role is responsible for managing and motivating a team of Customer Resolution...

  • Customer Insight Team Leader

    3 months ago

    Chester, United Kingdom Proximo Full time

    As an award-winning company, here at **Proximo **we place our Customers and People at the heart of everything we do! We are passionate about our values and are looking for like-minded people who share the same energy and commitment to provide an outstanding customer service. We currently are seeking a great **Customer Insight Team Leader **to join our...

  • Customer Financial Support Team Leader

    3 months ago

    Chester, United Kingdom Specialist Motor Finance Limited Full time

    **About the role**: The Customer Financial Support Team Leader provides support for all members of the CFS team. They will drive the performance of the team to ensure they maximize results. The Team Leader will manage the CFS team in the absence of a Customer Support Manager and will provide managerial support at evenings and weekends. **Key...

  • Customer Financial Support Team Leader

    3 months ago

    Chester, United Kingdom Specialist Motor Finance Limited Full time

    Specialist Motor Finance offer hire purchase agreements to customers who are not accepted by the mainstream lenders through a panel of motor introducers. **About the role** The Customer Financial Support Team Leader provides support for all members of the CFS team. They will drive the performance of the team to ensure they maximize results. The Team Leader...

  • Customer Support Team Leader

    2 weeks ago

    Chester, Cheshire, United Kingdom Loftware Full time

    Role Overview: The ideal candidate will possess extensive expertise in customer support, demonstrating a strong ability to foster relationships with clients, lead a high-performing team, and guarantee that team members deliver exceptional customer service. You will cultivate and sustain in-depth product knowledge within your team, adeptly navigate...

  • Team Leader

    3 months ago

    Chester, United Kingdom EG Group Full time

    **Role**: KFC Team Leader **Location**: Chester, CH1 4QG **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.15 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Team Leader / Supervisor who can lead, inspire and motivate a team to join our welcoming KFC Restaurant! Our...

  • Team Leader

    2 weeks ago

    Chester, Cheshire, United Kingdom ProCook Full time

    Elevate Your Career as a Team Leader at ProCookAre you prepared to take the helm with the UK's leading quality cookware brand? ProCook is seeking a Team Leader to enhance our store operations.Your Path to Success:As our Team Leader, you will orchestrate the perfect blend of teamwork and customer satisfaction, ensuring a seamless shopping experience for our...

  • Team Leader

    2 weeks ago

    Chester, Cheshire, United Kingdom ProCook Full time

    Join ProCook as a Team Leader in Our Cheshire StoreAre you excited to be part of the UK's leading quality cookware brand? ProCook is seeking a Team Leader to enhance our Cheshire Store team.Your Path to Success:As our Team Leader, you will orchestrate a seamless store experience, ensuring customer satisfaction and operational excellence.A Day in Your...

  • Team Leader

    2 weeks ago

    Chester, Cheshire, United Kingdom ProCook Full time

    Join ProCook as a Team LeaderAre you prepared to elevate your career with the UK's leading quality cookware brand? ProCook is seeking a dedicated Team Leader to enhance our store operations.Your Path to Success:As our Team Leader, you will orchestrate a seamless shopping experience, ensuring customer satisfaction and operational excellence.Daily...

  • Team Leader

    2 weeks ago

    Chester, Cheshire, United Kingdom ProCook Full time

    Stirring Up Excellence as a Team Leader at ProCookAre you prepared to elevate your career with the UK's leading quality cookware brand? ProCook is seeking a Team Leader to enhance our store operations.Your Path to Success:As our Team Leader, you will orchestrate the perfect blend of teamwork and customer satisfaction, ensuring a seamless shopping experience...

  • Team Leader

    3 months ago

    Chester, United Kingdom Card Factory Full time

    Job Introduction **Location: 1020 Broughton shopping park** **Contracted Hours Available: 28** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational...

  • Team Leader

    3 months ago

    Chester, United Kingdom Card Factory Full time

    Job Introduction **Location:Chester 479** **Contracted Hours Available:6** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders...

  • Team Leader

    3 months ago

    Chester, United Kingdom Card Factory Full time

    Job Introduction **Location: Chester** **Contracted Hours Available: 9** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders...