Mercury Systems Configuration Team Member

7 months ago

Glasgow, United Kingdom City Facilities Management (UK) Full time

Salary** Competitive**
- Location** Glasgow Head Office**
- Shift Pattern** Days**
- This is a _secondment_, _vacancy_ that will close _in 15 days_ at 23:59 GMT_. _

**The Vacancy**

JOB PURPOSE:
To carry out all configuration for all Mercury Systems. To ensure a streamlined process for all customers is followed for all configuration requirements.
- PRINCIPAL TASKS AND RESPONSIBILITIES
- Monitor requests relating to changes to configuration and ensuring all requests are being picked up
- Carrying out changes to configuration
- Assisting with any questions and queries from businesses relating to configuration changes
- Review and filter all requests, ensuring the request will not cause impact on any other areas of the business or system
- Learning any new systems when required
- SKILLS/EXPERIENCE
- Working knowledge of Mercury systems
- Ability to motivate self
- Strong verbal and written communication skills
- ESSENTIAL CRITERIA
- Ability to communicate and assist businesses with requests for configuration.
- Be thorough and pay attention to detail
- Ability to work well alone and within a team environment
- Flexible and open to change
- Data entry skill
- High degree of flexibility with regards to working hours
- PC Literate in Mercury Systems
- Patience and ability to work well under pressure

**The Company**

In 1985, husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal - to make a positive change in the facilities management industry.

The Haugheys founded their enterprise on the values of collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships. Each partner receives a unique strategy, shaped by the needs of the business and implemented by a bespoke, self-delivered model.

It is this focus that has allowed the City Group to grow from its humble beginnings into one of the world’s most trusted facilities management companies. The business now employs over 12,000 people and has established divisions across Europe, Australia, North America and Asia. It has also diversified the services it offers to include maintenance and engineering, technical procurement and support, cleaning and ancillary services across retail, residential and commercial markets.

Now more than three decades into its story, City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism, quality, customer service and value with partners around the globe.

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