Senior People Consultant

3 weeks ago

Woking, United Kingdom Quest24 Recruitment Ltd Full time

**Role Profile**
**Part A - Grade & Structure Information**

**Job Family Code 10BF Role Title Senior People Consultant**

**Reports to (role title) People Consultant Lead**
**Grade **PS10

**Directorate/School Customers, Digital and Transformation**

**HR&OD**
**Service/Department**

**Business Partnering and Employment Practice**
**JE Band **371-438

**Date Role Profile was created May-21**

**Part B - Job Family Description**

The below profile describes the general nature of work performed at this level as set out in the job family. It is not intended to be a detailed list of all duties and responsibilities which may be required. The role will be further defined by annual objectives, which will be developed with the role holder. The

Council reserves the right to review and amend the job families on a regular basis.

**Role Purpose **The Senior People consultant will be highly proactive with a commitment to continous improvement and a driver for change, including key outputs They will contribute to the design and ongoing transformation of the HR Consultancy Team and its offer to services. This will include co-design of the package of people management training and ER support to the organisation as part of the Workforce of the Future project.

Working closely with HR Business Partners and HR&OD colleagues they will develop metrics and provide insight into where interventions can be made so that support can be provided to services and preventative action can be taken where necessary.

This covers workforce and service design, organisational change, people development, employee engagement, performance and achievement, human resource planning, people management practices, leadership, well being, inclusion and diversity.

They will confidently manage the most complex case work spanning the full range of HR&OD issues across all areas of the business. A key responsibility will be coaching and mentoring team colleagues. They will direct and allocate work amongst the team, and ensure that casework is resolved in a timely manner and in line with legislation/ policy. Outcome focused the role holder will ensure that cases are concluded in line with policy and good practice.

The Senior People Consultatnt will demonstrate resilience in the face of setbacks, uncertainty or ambiguity, in order to seek a resolution.

**Work Context **The People Consultancy Team is part of the Business Partnering and Employment Practice within the HR&OD function. The team consists Consultants working in roles ranging from grade PS7 to PS10. It is managed by the People Consultant Lead

(PS12). The team supports the council in achieving its ambitions for the benefit of Surrey residents. It drives transformation and organisation-wide cultural change and works in a culture that:

- is enabling and facilitating;
- makes decisions based on evidence;
- looks ahead through scenario planning and future proofing;
- is confident and risk aware;
- provides constructive challenge based on their understanding of service need and drivers;
- and is outward looking and driven to achieve.

There is complete alignment of HR&OD with Recruitment and Resourcing, in addition to the function working closely with the

Transformation Support Unit, Internal Communications and Engagement, Employee Services and Data Operations.

The People Consultants primary function is to provide generalist HR&OD advice and guidance to managers that is compliant with policy/ legislation and meets business needs.

**Line management **Some direct line management, and a requirment to support/mentor team members and colleagues across HR&OD.

**responsibility**

if applicable

**Budget responsibility **None

if applicable

**Representative **Analysis, Reporting & Documentation

**Accountabilities ** **Assess or conduct analysis, presenting results and putting forward recommendations on managing more complex situations to**

Typical accountabilities support decision making. in roles at this level in **Analyse and make recommendations for improvement or development of existing systems, processes or policy. this job family**

Service Delivery
- Maintain, develop and review systems, processes, procedures and working methods to maximise service delivery, quality, efficiency and compliance.
- Provide specialist/professional advice and recommendations within defined policy/strategy and procedures to support informed decision making.

Planning & Organising
- Plan workloads and secure resources to enable the team/s to achieve a quality service.
- Lead projects and reviews within a defined area of work as directed by manager to support and enhance service delivery.

Finance/Resource Management
- May assist with budget/resource/funding management in accordance with the organisation's policies and procedures.
- May have delegated responsibility for a budget(s).

Work with others
- Liaise, communicate and build relationships with other internal departments, customers, partner organisations, agenci

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