Airfreight Operations

**Air Freight Operator Job Sheet**:
Work Hours: 9am to 5:30pmerience

Airfreight Operator Duties:

- Coordinate all Air Import/Export Freight activities. This may include quotations, bookings, documentation, data entry, shipment tracking and tracing, and billing.
- Issue airwaybills and invoice clients and agents, as well as organising documentation and shipping records accurately in a timely manner.
- Communicate on a daily basis with airlines, vendors, truckers, customers, warehouse contacts, sales representatives and overseas offices where necessary.
- Assist with IATA & CASS reports as required.
- Verify weights and dimensions of cargo.
- Advise clients concerning terms of delivery, payment, air insurance, air services, transport alternatives etc.
- Handle requirements for any dangerous or controlled goods and ensure that the proper export controlled permits and licensees have been acquired.
- Check all payable invoices and book into the system before sending them to the accounting department.
- Ensure all documentation, such as invoices, AWB and other related documents for both outbound and inbound shipments are completed accurately and in a timely manner and forwarded to any relevant parties.
- Monitor and review all billing and shipping costs.

Key skills and qualifications of an Airfreight Coordinator:

- Previous experience dealing with Air Freight both Imports and Exports
- Strong customer service skills are essential for this role.
- Exceptional English communication skills, both verbal and written, are an essential for this role.
- Excellent computer skills in MS Office (Word, Excel, Outlook), CHIEF, ASM Sequoia etc.
- The ability to work under pressure, multi-task, organise and prioritise workload in order to meet numerous deadlines is essential for this role.