Victim Care Officer
2 months ago
**Victim Care Officer**
**Location**: Exeter
**Salary**: starts at £21,837 rising by yearly increments to a maximum of £24,156 per annum
To be a primary point of contact for victims of crime working closely with other functions and partner agencies to ensure the right support options, guidance and information is provided. To provide a quality service for victims to meet their individual needsand help them cope and recover from the impact of crime.
**Essential Experience and Specialist Skills and Knowledge**
- Experience of dealing with a wide range of people from a cross section of the community, in varying circumstances.
- Ability to communicate sensitively and effectively both verbally and in writing with a wide range of people, particularly the vulnerable or distressed.
- Experience of working collaboratively with other agencies (such as statutory, voluntary and community).
- Proven ability to plan and prioritise a challenging workload.
- Knowledge and understanding of the Criminal Justice System and Courts processes to be able to comply with Victims Code of Practice.
- IT skills with the ability to use Microsoft packages including Word, Excel etc. and ability adapt to new Force systems and upgrades as they are introduced
**Essential Behavioural Competencies**
- Effective Communication
- Teamworking
- Planning & Organising
- Community and Customer focus
- Respect for Race and Diversity
- Personal Responsibility
- Resilience
**To Apply
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