Sales Support Coordinator

4 weeks ago


Blackburn, United Kingdom Page Personnel - UK Full time

Permanent position
- Competitive salary upto £24,000

**About Our Client**:
The client we are working with are a predominant industrial manufacturer in the UK & are looking to expand and enhance their customer service support remit. The client have been an industry leader in the North for over 20 years and specialise in manufacturing and production of plastic component products.

Key responsibilities consist of:

- Cultivating solid rapport with clients, vendors, and consumers
- Generating quotes for customers and addressing inquiries
- Delivering effective customer service by promptly addressing all inquiries and complaints, while ensuring thorough collection of pertinent information.
- Handling customer complaints in collaboration with technical and quality control teams.
- Managing and revising customer price databases.
- Utilising computer systems extensively to process and modify orders from receipt through invoicing.
- Providing stock updates and proof of deliveries as needed.
- Coordinating cost recovery for obsolete stocks and labels.
- Promoting additional products and services in a welcoming showroom environment
- Addressing all customer service issues, including complaints
- Carrying out various administrative duties such as scanning, order logging, and system updates

**The Successful Applicant**:

- An adept communicator
- Experienced in sales support or customer service administration
- Confident technical ability with either SAGE, SAP or other CRM systems
- Able to work with numerous teams cross-discipline
- Experience within large product distribution or manufacturing industry
- Confident and abled learner

**What's on Offer**:

- £25k basic salary
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Accessible transport routes
- Contact
- Callum Crawford
- Quote job ref
- JN-022024-6327338
- Phone number
- +44 7890959671


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