Floor Supervisor

2 months ago


London, United Kingdom ETM Group Full time

As a Floor Supervisor, here's where your career in management starts. You have the opportunity to learn more about running the business and developing yourself to one day step up as Assistant Floor Manager.

Are you a natural born leader on the floor? Does creating an amazing guest experience motivate you? If so, we'd love to hear from you

**WHY WORK FOR ETM?**
- Flexible working hours
- Guaranteed share of service charge increase after 6 months of employment
- Half price food and drinks at any ETM Group or Maven Leisure venue, for you and up to 5 friends - any day, any time
- Your birthday lunch in your venue is on us
- Free counselling, legal advice and access to hardship grants through our 24/7 employee helpline
- Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates
- Generous employee referral scheme: £400-£1000
- Money off your shopping at many high street stores
- ETM has partnered with Otolo to provide mentorship programmes to inspire and promote working within hospitality

**ABOUT US**

**Broadleaf (part of ETM group) is a great destination where guests can relax and enjoy drinks, food and have a good time. Adjacent to Tower 42, Broadleaf is a breath of fresh air in the concrete jungle. A bold, brasserie-style urban greenhouse with opulent wrought-iron décor. Cocktails are inventive, wine classic and prices reasonable.**

ETM Group is a London based hospitality group with a rich collection of bars, restaurants and classic British pubs. We are all about quality, personality and memorable experiences for our guests.

Being part of our ETM family you must live by our EPIC values of Excellence, Passion, Integrity and Challenge, and you must be able to transmit these within the FOH team.

**ABOUT YOU**

We are not only searching for a Floor Supervisor but also a role model so the team will be able to look to for inspiration and support.

We are looking for someone who will be an absolutely integral part of driving high volume service on the floor.

The ideal Floor Supervisor will have:

- A minimum of 2 years' experience in a similar role within the hospitality industry
- Superb staff management and motivation skills
- A love for staff training and progression
- Wide experience in setting guest care standards and resolving guest issues
- Excellent food and drinks knowledge

We know hospitality can be hard work, but it's very rewarding As part of the ETM family, we always pull together with smiles on our faces.

ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

The basic hourly rate for this role is £10.50. You will also earn a share of service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee exact service charge amounts, but the advertised hourly rate is a fair indication of average hourly salary for this role, including of base rate and tronc.


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