Sales Support Coordinator
6 months ago
We are looking for a Sales Support Coordinator to work on a permanent basis for a well-established Manufacturing Company based in the St Helens area.
**The Package**:
**Salary **£22,000 - £23,000 per annum
Full Time/ Permanent
**Working Hours** - Monday to Thursday 9am to 5pm & Friday 9am - 4.30pm
37hrs hours per week
**The Role**:
- Support the Project Manager by providing administrative assistance, monitoring and helping to oversee the successful completion of projects, ensuring all company process & procedures are followed.
- Process orders from offer through to completion, coordinating with Internal Sales, Purchasing, Production/Planning and Transport to ensure customer satisfaction in the most cost-effective way.
- Maintain the CRM database to enable the business to track and develop its pipeline for all products.
- Effectively liaise with customers & internal departments to ensure that customer needs are met.
- Process all customer purchase orders in a timely manner.
- Ensure key written & verbal communication exchanges are accurately recorded to reduce the number of queries & complaints.
- To support the Project Manager & RSM’s by responding quickly to new/existing sales opportunities via leads, samples, AC lists and quotations.
- Ensuring that all key communication exchanges are documented & filed to protect the business.
- Maintain project files in a neat order, ensuring that related written communication exchanges are placed alongside the orders.
- To provide a flexible resource in the Internal Sales team.
- 12 months experience in an office-based customer facing role (business to business)
- Excellent communication skills both written & verbal including telephone manner.
- Self-motivated. Able to work as part of a team or independently, using own initiative and be proactive in order to achieve departmental objectives.
- Needs to be organised and meticulous to detail.
- Ability to stay calm under pressure in a fast moving customer driven environment.
- Competent numerate and analytical ability.
- Business Central CRM / ERP system knowledge
- Maintain customer and supplier relationships.
- Order Processing - Attention to detail
**The Company**:
If the position could be of interest, please call Claire at GPW Recruitment or press APPLY NOW
Job Ref: E111892
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