Train Cleaning Supervisor

6 months ago

Newcastle upon Tyne, United Kingdom Northern Trains Full time

**BUSINESS FUNCTION**:Train Presentation

**GRADE**:Train Presentation Supervisor Shifts

**SALARY**:£29,450 per annum

**ROLE TYPE**:On Site

**HOURS**:35 per week

**Is supporting and motivating others **‘Your Thing’?**

We are looking for an inspiring and encouraging leader, to lead your team to success, ensuring targets and KPI’s are met. As a Train Presentation Supervisor you’ll play a vital part in supporting the delivery of a high cleaning service through your team, which meets the requirements of our customers and other stakeholders, by ensuring staff are fully trained and organised to meet business requirements

Connecting millions of people and communities across the North is our mission. With 2,500 trains a day, we connect people to jobs, friends, family, and the wonders of the North.

We're improving rail travel, enhancing the experience on board and at stations. Customers are at the heart of our business as we improve performance and create a better way to go.

We're driving economic value and sustainable growth for the North and its people. Our commitment to the environment means reducing our impact and enhancing the world around us.

Make a difference. Make it last. Make it yours. Make it easy. Make it happen. These are our values.

Ready to make them yours? Join us on this journey.

**About the role**:
As a Train Presentation Supervisor within our team, you will be supervising teams across a small number of locations, to ensure work is delivered to the required standard. As part of the Train Presentation team, you will play a vital role in delivering a high cleaning service by organising your team, to meet the requirements of our customers and other stakeholders. With new carriages, more services and a growing business it is our job to make Northern fit for the future.

Reporting to the Train Presentation Manager at our TrainCare Centre’s and outstations, you will be responsible in ensuring the desired quality, safety and presentation standard and compliance is delivered consistently at all locations.** **You will work with the Train Presentation support team to ensure all employees are trained and competent to complete their work and ensure your team can confidently, focus only on the delivery of a clean presentable train.
- It’s an exciting time to join our Train Presentation team, and you’ll need to work a range of shifts, from the early hours of the morning and including nights, plus weekends and Bank Holidays, it’s vital that you’re flexible
- We also need you to have a full clean driving license, as there were be travel across our East Train Presentation depots, including Neville Hill.
- If this sounds like your thing, we’d love to hear from you.

**Key responsibilities**:
This is a varied and challenging role, but here is a taste of what your day-to-day activities could include:

- Engage, support and lead your team to success
- Responsibility for the Train Presentation teams and the cleaning and presentation of our trains, to the required standards at your location/s
- You’ll be the first line support to the Train Presentation teams
- Ensuring that your teams have the necessary resources and facilities to complete their role
- Delivering a clean, presentable and functioning train for our customers by following the company cleaning specification using the company approved cleaning equipment and methods
- Completing audits of trains and site visits with the teams
- Inspire the team for development, including self-management and accountability

**About you**:

- We are expecting you to be dedicated and reliable, with the passion to make a difference, to provide first class line supervision to a small number of teams across a variety of sites. Your greatest strength will be your leadership and communication skills, to demonstrate you can manage teams to success and build rapport with various people and personalities.

We’re also looking for the following:

- Previous experience of leading small teams
- Full and clean driving licence
- Use of technology is key in this role, with the ability to share your knowledge with others
- The ability to work under pressure and manage multiple priorities
- Exceptional organisation skills, to ensure nothing gets left behind or missed
- Great communication skills, both written and verbal
- Capability to be able to think on your feet, in sometimes demanding situations
- Awareness of COSHH and basic Health & Safety is desirable, although training will be provided in the necessary safety procedures.

And don’t forget that our selection process includes a safety critical medical assessment, that covers general health, vision, hearing, colour vision and drugs and alcohol testing.

**Our Benefits**:
Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:

- Opportunities to progress and grow - including comprehensive training schemes

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