73538 - Operational Support Grade - Hmp Stoke Heath

3 weeks ago

Market Drayton, United Kingdom HM Prison & Probation Service Full time

**Details**:
**Reference number**:

- 281382**Salary**:

- £23,226**Job grade**:

- Administrative Assistant**Contract type**:

- Permanent**Type of role**:

- Operational Delivery
- Other**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 4Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Stoke Heath, West Midlands (England), TF9 2JLAbout the job

**Job summary**:

- Please see job description.**Job description**:
**Overview of the job**

It takes teamwork to support our prisons.

As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services - everything from patrol and gate duties, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. You will work a variety of shifts including nights to keep things running. Unlike our prison officers, your contact with offenders is limited, although depending on the particular prison you may interact with offenders occasionally.

You don’t need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all, teamwork.

**In addition to your base pay, you will receive**:

- annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- access to a paid Level 2 apprenticeship in customer service
- access to the generous Civil Service pension scheme
- season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme

**National - **£23,226**

The salary figures quoted are for a 37 hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening and weekend shifts

**Hours**

You will work an average of 37 hours per week and this will include working night shifts, evenings, weekends and Bank/Public holidays (these days are added to your holiday allowance) on a rolling shift pattern. The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please visit our website

**Responsibilities, activities and duties**

You will be flexibly deployed to perform operational roles across the prison as required. Responsibilities, activities and duties are likely to include:

- **gate/portal duties**:ensure the secure entry and exit of staff, visitors, vehicles; carry out searches of staff, prisoners, visitors, contractors and vehicles; issue and collect staff keys/radios
- **control room**:operate the establishment radio system and monitor CCTV ensuring all suspicious activities are reported
- **visits**:book visits; identify and process visitors on their arrival, escort them if required
- **censors/correspondence**:monitor/log mail and report any illicit or contraband items, maintaining the preservation of evidence
- **night duties**:ensure cell doors are locked/secure and all prisoners are safely accounted for
- **reception**:assist in supporting appropriate tasks in reception; photograph prisoners; collate documentation for the property process; search/x-ray incoming prisoner property and parcels; receive items for prisoners and check all seals are intact on property storage
- **prisoner supervision**:supervise prisoners as required; undertake prisoner clothing/property exchange and assist officers with free flow movement
- **food delivery**:food trolley delivery and collection, which may involve the use of an electric tug vehicle
- **driving duties**:transport prisoners and their escort to their destination in the cellular vehicle; collect mail from local sorting office
- **phone calls**:monitor the Personal Identification Number (PIN) system, maintaining the log of PIN Phone requests from prisoners; complete all relevant paperwork keeping an audit trail of conversations; check that legal numbers are registered solicitors
- **procedures and protocol**:understand and conform to national and local policies, responding appropriately to invoke emergency procedures and the actions required in relation to incidents

**How to apply**

**Stage 1**
- **Tell us about yourself**
- **Take a short online test**
You don’t need to be a gamer to do well on this test. We’re just looking for your natural ability to succeed in the role.

Before you take the test you will have the opportunity to practice and prepare for the real test. You will receive information and a link to access this and the actual test once you apply.

**Stage 2**

If you pass the test, we’ll invite you for an interview.

At the interview we will assess you against the following **Success Profile** behaviours
- Communicating and Influencing
- Delivering at Pace
- Managing a Quality Service
-

  • Recovery Worker

    3 weeks ago

    Market Drayton, United Kingdom The Forward Trust Full time

    Overview: We are The Forward Trust, the social enterprise that empowers people to break the cycle of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported...

  • Operational Support Grade

    3 weeks ago

    Market Drayton, United Kingdom Ministry of Justice Full time

    **Operational Support Grade - HMP Stoke Heath (Prison Support Role) - 73538** **£23,226** **Market Drayton**: **Overview of the job** It takes teamwork to support our prisons. As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services - everything from...

  • Recovery Worker

    2 weeks ago

    Market Drayton, United Kingdom The Forward Trust Full time

    Overview: **Recovery Worker (Substance Misuse), HMP/YOI Stoke Heath (Market Drayton)** **Location - HMP Stoke Heath, Tern Hill, Market Drayton, Shropshire** **Hours - 35 hours per week** **Working Pattern - Monday to Thursday 8-4:15 Friday 8-12** **Salary - £24,000 per annum.** **Who we are?** We are The Forward Trust, the social enterprise that...

  • Security Officer

    2 months ago

    Market Drayton, United Kingdom Hays Specialist Recruitment Limited Full time

    Security Officer required at HMP Stoke Heath Overview of the position: As the sole agency supplier to the HM Prison Service for the provision of maintenance trades & support operatives, this is a long-term temporary contract, with a starting rate of £11.47 (including holiday pay) and a basic rate (excluding holiday pay) of £10.02. The Security Officer role...

  • 202402: Prison Officer

    4 weeks ago

    Market Drayton, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 338797**Salary**: - £30,902- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant**Contract type**: - Permanent**Type of role**: - Operational Delivery - Other**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...

  • 76393 - Operational Support Grade - Hmp Stoke Heath

    4 weeks ago

    Market Drayton, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 298188**Salary**: - £23,226**Job grade**: - Administrative Assistant**Contract type**: - Permanent**Type of role**: - Operational Delivery - Other**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 6Contents Location About the job **Benefits**: Things you need...

  • 77851- Operational Support Grade

    2 weeks ago

    Market Drayton, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 306185**Salary**: - £25,626**Job grade**: - Administrative Assistant**Contract type**: - Permanent**Type of role**: - Operational Delivery - Other**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 4Contents Location About the job **Benefits**: Things you need...

  • 70386- Operational Support Grade

    2 weeks ago

    Market Drayton, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 265555**Salary**: - £23,226**Job grade**: - Administrative Assistant**Contract type**: - Permanent**Type of role**: - Operational Delivery - Other**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 6Contents Location About the job **Benefits**: Things you need...

  • Administrator at Hmp Stoke Heath

    3 weeks ago

    Market Drayton, United Kingdom Novus Full time

    Job description The LTE Group is a national, public-sector learning, training and education organisation with a clearly defined mission to ‘improve lives and economic success through learning and skills’. Our valued 4,000 colleagues drive our delivery of specialist learning to over 100,000 learners in over 120 UK locations, across our six...

  • Administrator at Hmp Stoke Heath

    4 days ago

    Market Drayton, Shropshire, United Kingdom Novus Full time

    Job descriptionThe LTE Group is a national, public-sector learning, training and education organisation with a clearly defined mission to 'improve lives and economic success through learning and skills'. Our valued 4,000 colleagues drive our delivery of specialist learning to over 100,000 learners in over 120 UK locations, across our six businesses.We have a...

  • Osg

    2 months ago

    Market Drayton, United Kingdom Hays Specialist Recruitment Limited Full time

    Operational Support Grades (Security Officers) required at HMP Stoke Heath Starts available at HMP Stoke Heath HMP Stoke Heath are looking to fill long-term temporary contract jobs for Shift OSGs. Based on a Shift Pattern of 39 hours per week. Early, Late, main details, weekend Shifts involved. £13.76 per hour inclusive of holiday (weekend overtime & night...

  • Forklift Training Trainer at Hmp Stoke Heath

    3 weeks ago

    Market Drayton, United Kingdom Novus Full time

    Job description Are you passionate about education and committed to helping learners unlock their full potential? Are you skilled in Forklift Training Trainer, with a desire to make a positive impact on the lives of those you teach? If so, we have the perfect opportunity for you! The LTE Group is a national, public-sector learning, training and education...

  • Trainee Acp

    3 weeks ago

    Market Drayton, United Kingdom Shropshire Community Health NHS Trust Full time

    A new, innovative and exciting opportunity has arisen for a motivated Trainee Advanced Clinical Practitioner to join our Prison Healthcare Team at HMP/YOI Stoke Heath. The AP roles are key in developing and supporting the new model of care at HMP/YOI Stoke Heath. We are looking for a dynamic and innovative autonomous registered health professional who is...

  • Hmp Featherstone

    1 week ago

    Market Drayton, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 290526**Salary**: - £28,477**Job grade**: - Executive Officer- HMPPS Band 4**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This position is...

  • Probation Officer

    2 weeks ago

    Market Drayton, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 353787**Salary**: - £33,011 - £41,082- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 4 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About...

  • Operational Support Grade

    4 weeks ago

    Market Drayton, United Kingdom Ministry of Justice Full time

    **Operational Support Grade - HMP Stoke Heath (Prison Support Role) - 76393** **£23,226** **Market Drayton**: **Overview of the job** It takes teamwork to support our prisons. As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services - everything from...

  • Cleaner

    4 weeks ago

    Market Drayton, United Kingdom Hays Specialist Recruitment Limited Full time

    Cleaner required at HMP Stoke Heath Cleaner, 30 hours per week, HMP Stoke Heath, Long term temporary, £11.47 per hour Inclusive of holiday Overview Of The Position As one of the agency suppliers to the HM Prison Service for the provision of maintenance trades & support operatives, Hays is seeking to recruit a cleaner for HMP Stoke Heath for 30 hours per...

  • Prison Catering: Caterer

    4 days ago

    Market Drayton, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 291591**Salary**: - £28,880 - £30,410**Job grade**: - Administrative Officer- Band 3**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...

  • Prison Catering: Caterer

    4 days ago

    Market Drayton, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 355367**Salary**: - £30,902 - £32,539- See above section on "Hours and salary".- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- Band 3**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Flexible working, Full-time, Job share,...

  • Operational Support Grade

    3 weeks ago

    Market Drayton, United Kingdom Ministry of Justice Full time

    Salary 1 - £25,626 Number of jobs available 1 - 4 Detail of reserve list 1 - 12 Months Region 1 - West Midlands City/Town 1 - Market Drayton Building/Site 1 - HMYOI Stoke Heath, TF9 2JL Grade 1 - AA Organisation Grade for HMPPS 1 - Band 2 Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part Time/Job Share, Flexible Working Role...