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Spa Reservations Co-ordinator

4 months ago

Cardiff, United Kingdom Park Plaza Hotel Full time

An opportunity has arisen for a client focused **Spa Reservations Co-ordinator** to join the Laguna Health and Spa at the Park Plaza Hotel Cardiff.

The Laguna Health and Spa is located in the heart of the city and offers a state-of-the-art gymnasium, studio, 20 metre swimming pool, spa bath, steam room and a luxurious spa offering Pevonia treatments.

You will be required to co-ordinate both individual and group spa bookings; to maximise both retail and treatment sales and maintain excellent client care and satisfaction throughout their journey. In addition, you will be responsible for the welcome and goodbye that clients receive from our reception team and all related administration and co-ordination.

You will need related work experience ideally within the beauty and/or retail sector. You will need to demonstrate excellent customer care skills and qualities and be able to work under pressure to a high and exacting standard. Previous experience of operating a bookings system will be an advantage, but not a requirement.

If you are bright, enthusiastic and up for the challenge then this could be the job for you.

We are able to offer a competitive remuneration package, career growth and a work environment which is both vibrant and fast moving.

Be able to work 40 hours, 5 days out of the 7, including weekends.

**Job Types**: Full-time, Permanent

Pay: £22,000.00-£23,000.00 per year

**Benefits**:

- Discounted or free food
- Employee discount
- Gym membership
- Referral programme
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Loyalty bonus

Work Location: In person

Reference ID: PPC SpaResCo-Or