Lead Designer

9 months ago

London, United Kingdom Solirius Consulting Full time

Lead Designer

REF:
Position type: Permanent

Location: London, Hybrid

Starting: Immediately
- We are

We’re an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human-centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working closely alongside client stakeholders and end users.

We operate as a flat organisation, and believe in trusting and supporting our team to operate independently, making the most of their expertise. We believe in giving everyone an opportunity to continually learn and grow in the direction they choose, and we actively help people to shape the career they want. We take work-life balance seriously, enabling people to work flexibly where possible and we strive to create a fun and relaxed working environment allowing our team to thrive.

We believe diversity makes us a stronger company and we seek to employ people with different ideas, styles and skill sets, each able to contribute in unique ways. This diversity engenders a richer, more creative environment - one in which our people, clients and end-users can all benefit.

The role

We’re looking for a Lead Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients.
- You will work in multidisciplinary teams, often blended from Solirius, client and partner staff. You will help those teams create products and services that both meet the needs of the different people who will use and be affected by them, and help our clients achieve their intended outcomes.
- You will need to be a strong design generalist (content, interaction, UX and service design) to lead and have experience using a wide range of design methods in line with the Government Service Standard and Solirius’ practices, and support other designers to do the same. You will guide teams through external and internal service assessments.
- As a Lead Designer, alongside working on more complex projects, you will be a line manager. You’ll support the Head of Design with building and managing Solirius’ design community and ensuring a consistent approach to produce the highest quality work.
- You will help us strengthen our design practice through hiring, coaching and mentoring others. You will help to improve the way we work, developing and documenting our practices to ensure the work we do has integrity and provides value.
- You will regularly share your experiences with the team and the wider design community to develop your own skills and help others improve across Solirius.
- You will lead and support activities to develop new client relationships and accounts for both the Design practice and wider Solirius team.

Skills and experience required:
User-centred design
- You understand user-centred design activities at all levels, from the ‘big picture’ through to detailed interaction, visual, content and information architecture design.
- You’re experienced in planning and leading design workshops at all stages of a project, from gathering initial user insights through to testing the usability of a product or service.
- You’re experienced in user research, utilising different research methods as appropriate, synthesis of qualitative and quantitative research data and findings, and are able to communicate insights in an engaging and concise way to engage stakeholders in data-informed decisions.
- You’re able to understand, facilitate and communicate a vision of change from both business and user perspectives.
- You’re experienced in creating hypotheses and mapping service experiences from insights, and defining changes to meet user and business needs.
- You’re experienced at rapid prototyping to test, iterate and validate solution designs.
- You’re experienced at producing concise artefacts (e.g. personas, journey maps, service blueprints, user stories) to help communicate user and business needs.
- You’re experienced at working with agile development teams and stakeholders to co-design products and services to meet user needs.
- You’re able to support and coach teams and stakeholders in the use of user-centred design and agile methodologies.
- You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services.
- You have a detailed understanding and experience of working to the Government Service Standard. (essential)

Consulting, communications and productivity
- You’re able to understand client needs and both participate and lead in bid writing and client presentation activities to generate new business. Prior experience working within a consultancy or agency setting is desirable.
- You have experience with client account management and are able to work with client stakeholders to ideate and define ne

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