Receptionist

4 weeks ago

Edinburgh, United Kingdom Property Staffing Full time

**About the Company**

Property Staffing Limited provides the staffing support to the properties managed by its sister company, Cowiesburn Asset Management Limited, and has an excellent reputation in this area which differentiates it from a market where the management of commercial property is generally treated as a secondary service with correspondingly low levels of quality.

**About You**

You will be educated to GCSE level or equivalent, and will present as professional, efficient, customer-focused and a real ‘people’ person with an eye for detail and a calm and reassuring manner. You may have a background in a retail environment and some basic health and safety awareness.

You will be a clear communicator, exhibiting excellent listening, oral and written skills. You will have strong organisational skills, multi-tasking skills and time management skills. You will have the ability to make every leaseholder and visitor feel valued and will have a natural aptitude for resolving issues. Ideally living in the Central Belt, you will have your own transport and be willing to work unsupervised.

**Working Hours & Salary**

Monday to Friday 8.00 am to 5.00 pm

**Salary**: £12 per hour

**Purpose of the role**:
To represent the client’s vision and values by efficiently running and maintaining a presence on the front desk at the **Orchard Brae House, Edinburgh**, meeting and greeting and offering assistance to all personnel utilising and visiting the building. Reporting to the Director of FM your main duties will include:

- Provide the front of house presence for the building, responding to any queries from residents and visitors, accepting and organising deliveries, providing information on local area, etc.
- Inform Management team of all matters which may affect the Residential Management Company
- Maintain a polite, friendly, and helpful manner to residents and visitors.
- Answer the telephone in a polite, professional, and courteous manner.
- Ensure all common areas, internal and external, are in a good and clean condition.
- Inspect building daily to identify any maintenance issues and to ensure fire escapes are clear of obstructions, take necessary action and keep records.
- Liaise with Property Manager on more complicated repair and maintenance issues.
- Liaise with external contractors and where appropriate, ensuring that all contractors sign in / out using the nominated book.
- Inspect and sign off all maintenance works by external contractors.
- Ensure correct signage is displayed throughout the building and any notice boards are kept up to date.
- Take meter readings for landlord utilities supplies.
- Keep accurate log of all activity to include any residents’ complaints.
- Comply with all relevant Health and Safety legislation and common work practices.

**Salary**: £12.00 per hour

Schedule:

- Monday to Friday

Work Location: In person

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