Passenger Handler

The Passenger Handling Coordinator is responsible for the entire passenger handling flow: they assist the passengers in check-in, safety briefing, boarding and security. They are the liaison between our customer, the base handling agent and NHV operations.

**Main Responsibilities**
- Coordinate and take responsibility in the full passenger handling
- Work closely in cooperation with the in-house teams (check-in, security, boarding, luggage handling)
- Guide passengers to and from the safety briefing room
- Assist passengers at arrival and departure of the aircrafts
- Assist and solve problems during the process of departures and arrivals
- Ensure a safe environment for the passengers in the terminal
- Assist the Base Manager in passenger handling, understand contract requirements and customer expectations
- Be familiar with all aspects of the company policies
- Excellent customer service
- Promote company values

**Skills & Experience**
- Experience in similar working environment
- Some aviation and relevant operational experience is desirable
- Previous experience in offshore logistics is a plus
- Vantage experience is desirable
- Languages: professional level of English (understanding - speaking - writing)
- Excellent customer service skills

**Must be able to obtain a basic Disclosure Scotland Certificate.**

You'll be welcomed in a young and exciting company. Based on your skills and competences, you'll be offered a competitive salary with extra legal benefits.

The opportunity can be taken to widen your knowledge and skills.

**Salary**: From £1.00 per year

Ability to Commute:

- Aberdeen (required)

Work Location: In person