Enrolment and Retention Specialists. Brighton Sussex

4 weeks ago

Brighton and Hove, United Kingdom Higher Ed Partners (UK) LTD Full time

**ENROLMENT AND RETENTION SPECIALISTS. BRIGHTON SUSSEX**

Are you ready to grow your career within a growing Global organisation?

**ENROLMENT AND RETENTION SPECIALISTS** **JOB DETAILS**
- BRIGHTON and HOVE SUSSEX, Office based, Permanent contract, Full Time, PAYE
- In-Office Training 9AM to 5.30PM Monday to Friday
- Core hours of work 8AM to 8PM Monday to Friday
- Paid Training - £26,000.00PA
- Salary - £26,000.00PA/£28,400.00PA shift rota
- Shift rotas 8.5 hours per day
- Uncapped commission and bonuses
- OTE £38,000.00PA/£40,000.00PA

**ENROLMENT AND RETENTION SPECIALISTS** **RESPONSIBILITIES**

As a Telephone Enrolment and Retention Specialist, you will build, manage, and maintain overall customer relationships for the department including new student sign-on and establishing and nourishing the relationship with inside sales, outside sales, provider contacts, and higher education students.
- Builds and maintains strong, professional relationships with prospective students, education professionals, company partners and inside / outside sales force
- Handles inbound and outbound calls from students and referral sources to ensure 100% Best Practice satisfaction, troubleshoot new and existing onboarding concerns, add services, verify and explain complete coverage to students
- Achieves stated revenue goals, production, and performance objectives
- Ensure all student documents, customer accounts and files are updated, consistent and complete
- Demonstrates accountability and responsiveness to the needs of the students
- Escalate recurring problem accounts or student groups or other trends to management
- Updates work flow for reporting purposes
- Educate and explain benefits and financial discussion surrounding amount of coverage
- Product Knowledge
- Maintains a high degree of confidentiality at all times due to access to sensitive information
- Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
- Follows all HEP(UK), Higher Ed, LLP, and company regulations and requirements

**ENROLMENT AND RETENTION SPECIALISTS** **QUALIFICATIONS**
- Educated to a degree level or professional equivalent
- Prior higher ed experience is preferred
- Prior telephone sales experience is required
- Prior outbound telephone experience is required
- Must be able to successfully perform all the functions of an Enrolment and Retentions Agent
- Proficient in Microsoft Outlook, Word, Excel, PowerPoint and computer literacy
- Ability to understand company programs ,CRM and terminology
- Overcoming Objections
- Strong attention to detail, multi-tasking, communication, and organisational skills are essential
- Demonstrated ability to accurately perform data entry and pay close attention to detail

**Salary**: £26,000.00-£40,000.00 per year

**Benefits**:

- Company pension

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme
- Commission pay

Ability to commute/relocate:

- Brighton and Hove, BN1 3XF: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

  • Children's Commissioner East Sussex, Brighton and

    1 month ago

    Hove, United Kingdom NHS Sussex ICB Full time

    An exciting opportunity has arisen to join NHS Sussex (known as an Integrated Care Board ICB) and more specifically, the East Sussex and Brighton and Hove Partnerships and Integration Team. As Childrens Services Commissioner you will lead childrens commissioning across East Sussex and Brighton and Hove to improve health and care outcomes for children and...

  • Enrolment Assistant

    1 month ago

    Brighton, United Kingdom Greater Brighton Metropolitan College Full time

    Various hours available from Part-Time to 37 hours per week **Based at either our Brighton Met or West Durrington, Worthing Campuses** We are looking to appoint Summer cover assistants to assist the College's Admissions and MIS Teams during enrolment. We are looking for staff to work from the beginning of July to end of September 2023. Duties will...

  • Contract and Supply Specialist

    1 month ago

    Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

    **Contract and Supply Specialist**: Posted on 18 May 2023 Apply - Directorate BHCC: Governance, People & Resources - Salary £35411 - £38296 - Contract Permanent **Location**: Hove Town Hall. Address. Norton Road, Hove. **Job Summary**: - Job reference- orbis/TP/615/32908- - Positions available- 2- - Working hours- 37- - Closing date- 11 June 2023- - Job...

  • Support Worker Brighton

    4 days ago

    Brighton and Hove, United Kingdom Sussex Partnership NHS FoundationTrust Full time

    Support Worker-Brighton & Hove CAMHS Duty and Liaison Service Sussex Partnership NHS Foundation Trust Band 3 Support Worker based in Brighton & Hove The role is for 1 x full time support worker with the shift patterns of: 9.00am -5.00pm and 10.00am to 6.00pm weekends and public holidays. The role will be variable and exciting, sometimes challenging and...

  • Fitness Instructor

    1 week ago

    Brighton, United Kingdom University of Brighton Full time

    Fitness Instructor - Brighton, East SussexLocation: Brighton - Falmer and MoulsecoombSalary: £23,144 to £25,138 per annumClosing Date: Sunday 02 June 2024This is an excellent opportunity to join a thriving University in one of the UKs most vibrant, diverse, and exciting cities.The University of Brighton boasts over 18,000 students and staff alongside a...

  • Camhs Consultant

    7 days ago

    Hove, United Kingdom Sussex Partnership NHS FoundationTrust Full time

    The Brighton CAMHS and SPFT Medical Education Teams have an exciting opportunity for a permanent,Child and Adolescent Mental Health (CAMHS) Consultant Psychiatristwith a special interest in Medical Education to join their teams. This is an exciting opportunity to play an integral part in prioritising the delivery of a safe, effective and caring service to...

  • CAMHS Consultant Liaison Psychiatrist

    7 days ago

    Brighton, United Kingdom Sussex Partnership NHS Foundation Trust Full time

    Sussex CAMHS paediatric mental health Liaison Services have an exciting opportunity for two new permanent, Child and Adolescent Mental Health (CAMHS) Consultant Psychiatrists to join their newly enhanced paediatric mental health liaison teams. This is an exciting opportunity to play an integral part in prioritising the delivery of a safe, effective and...

  • Immunisation Programme Assistant

    4 weeks ago

    Brighton, United Kingdom Sussex Community NHS Foundation Trust Full time

    Immunisation Programme Assistant (Brighton) - Full time or part time, term time only, temporary contract for 4 months, September to December 2023. An opportunity has arisen for a Band 3 Immunisation Programme Assistant to join the SCFT Sussex Immunisation Service. The role requires core working hours of 8am-4pm, either three, four or five days per week,...

  • Student Health Visitor

    1 month ago

    Brighton, United Kingdom Sussex Community NHS Foundation Trust Full time

    Student Health Visitor - Commencing Sept 2023 (University of Brighton) Student Health visitor/ School nurse - University of Brighton (Clinical placements available across Brighton & Hove andWest Sussex) Are you a registered nurse or midwife interested in a career in Health Visiting? Sussex Community Foundation NHS trust is offering an exciting opportunity...

  • Specialist Sen Practitioner

    1 month ago

    Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

    **Specialist SEN Practitioner **:Posted on 27 March 2023 Apply - Directorate BHCC: Families Children & Learning - Salary £27852 - £29439 pro rata - Contract Term Time - Permanent **Location**: Brighton & Hove Inclusion Support Service, Portslade Hub, Mile Oak Road, Portslade **Job Summary**: - Job reference- orbis/TP/6073/31540- - Positions available-...

  • Attendance and Engagement Officer

    1 month ago

    Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

    **Attendance and Engagement Officer**: Posted on 17 August 2023 - Salary £22500 pro rata - Contract Term Time - Permanent **Location**: DV8, Brighton **Job Summary**: - Job reference- orbis/TP/490/35660- - Positions available- 1- - Working hours- Full Time- - Closing date- 25 August 2023- - Job category- Support Staff - Education- - Organisation- Brighton...

  • Tower Crane Operator

    1 month ago

    Brighton, United Kingdom Constructive Resources Full time

    Vacancy Type: - Temporary- Rate: - £23.00- Start Date: - As Soon as Possible- Payment Type: - Per Hour- Location: - Brighton, East Sussex, East Sussex- Reference: - N/AWe are looking for a Tower Crane Operator for our job in Brighton, immediate start available. Must have a valid CPCS card and medical. Experience operating on a busy construction site....

  • Specialist Sen Practitioner

    1 month ago

    Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

    Job Introduction A Specialist SEN Practitioner is required by Brighton and Hove Inclusion Support Service. This post would be part of our Early Language Support Team (ELST). The focus of this post would be on support for a specific caseload of children with speech, language and communication needs. We are looking for an experienced SEND practitioner with...

  • CAMHS Consultant Liaison Psychiatrist

    7 days ago

    Brighton, United Kingdom Sussex Partnership NHS Foundation Trust Full time

    Job summary Sussex CAMHS paediatric mental health Liaison Services have an exciting opportunity for two new permanent, Child and Adolescent Mental Health (CAMHS) Consultant Psychiatrists to join their newly enhanced paediatric mental health liaison teams. This is an exciting opportunity to play an integral part in prioritising the delivery of a...

  • Trainee Education Mental Health Practitioners

    1 month ago

    Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

    **Trainee Education Mental Health Practitioners**: Posted on 27 March 2023 Apply - Directorate BHCC: Families Children & Learning - Salary £24948 - £26845 - Contract Fixed Term **Location**: Brighton **Job Summary**: - Job reference- orbis/TP/82121/31706- - Positions available- 4- - Working hours- 37- - Closing date- 16 April 2023- - Job category-...

  • Health Improvement Specialist

    1 month ago

    Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

    **Health Improvement Specialist**: Posted on 29 January 2024 Apply - Directorate BHCC: Health & Adult Social Care - Salary £32,076 - £36,648 - Contract Permanent **Location**: Hove Town Hall Smaller map **Job Summary**: - Job reference- orbis/TP/489/39105- - Positions available- 2- - Working hours- 37- - Closing date- 25 February 2024- - Job category-...

  • Enrolment Assistant

    1 month ago

    Brighton, United Kingdom Chichester College Group Full time

    Various hours available from Part-Time to 37 hours per week Based at either our Brighton Met or West Durrington, Worthing Campuses We are looking to appoint Summer cover assistants to assist the College's Admissions and MIS Teams during enrolment. We are looking for staff to work from the beginning of July to end of September 2023. Duties will include,...

  • CAMHS Consultant Liaison Psychiatrist

    1 week ago

    Brighton, East Sussex, United Kingdom Sussex Partnership NHS Foundation Trust Full time

    Sussex CAMHS paediatric mental health Liaison Services have an exciting opportunity for two new permanent, Child and Adolescent Mental Health (CAMHS) Consultant Psychiatrists to join their newly enhanced paediatric mental health liaison teams. This is an exciting opportunity to play an integral part in prioritising the delivery of a safe, effective and...

  • CAMHS Consultant Liaison Psychiatrist

    7 days ago

    Brighton, East Sussex, United Kingdom Sussex Partnership NHS Foundation Trust Full time

    Sussex CAMHS paediatric mental health Liaison Services have an exciting opportunity for two new permanent, Child and Adolescent Mental Health (CAMHS) Consultant Psychiatrists to join their newly enhanced paediatric mental health liaison teams. This is an exciting opportunity to play an integral part in prioritising the delivery of a safe, effective and...

  • Senior Dementia Co-ordinator

    4 weeks ago

    Brighton, United Kingdom Age UK West Sussex, Brighton and Hove Full time

    **Senior Dementia Co-Ordinator** **Hours: 21 - 28 hours per week** **Salary: £18,162 pa (£24,000 FTE)** **Location: Hybrid - Travel across West Sussex, Brighton and Hove** **Introduction** Age UK is the UK’s leading charity for older people and our vision is to inspire and enable older people over 50 to Love Later Life. Age UK West Sussex, Brighton...