Logistics Planner

About the role
An opportunity has arisen to become part of our innovative, forward thinking Supply Chain team.

As Logistics Planner, you will support our customer’s new store growth in Equity and Franchise locations.

The Supply & Logistics team are a critical part of the new store opening (NSO) process, ensuring that the solution developed for every new store is operationally sound and cost effective.

You will work autonomously across multiple locations across the UK to ensure that every NSO can open on time. The role will be based in our customer’s support centre in Victoria, London. However, approximately 80% of your time will be field based.

You will be responsible for
- New shop opening set up and support including appropriate distributor NSO forms and shop visits prior to opening
- Maintain control of the opening deadline and communicate updates in relation to the NSO pipeline to distributors
- Complete all necessary customer system set up processes to allow and ensure the shop’s first orders are placed and transmitted to distributor
- Work with the Senior Logistics Manager to provide the most operationally secure and cost-effective delivery schedule for our customer
- Complete System set up and shop ordering schedules for Bank Holidays, working with the Shop Operations team on the effective communication of these
- Support distributor with routing of vehicles considering costs and delivery restrictions (landlord, legal, council, noise)
- Ensuring distributors have all shop access information, shop keys and door codes
- Monitoring and resolving 'service now' delivery issues with our customer’s distributor and communicating resolutions to shops where necessary
- Ensuring all shop delivery briefs are up-to date, maintained and changes are communicated to the distributor and shop teams
- Learn and master the operating processes of the system
- Weekly compilation and reporting of distributor service levels on a rota basis
- Provide targeted communication to shops of any logistics or supply issues
- To support the monthly reconciliation of shop credits and reporting these to shops and Ops
- Provide support as required for the Senior Logistics Manager in managing the distributor
- Large element of UK travel with possible overnight stays
- Some unsocial hours, weekend and bank holiday cover may be required given Supply & Logistics is a 24/7 operation
- Work on ad hoc projects as requested
- Attend several buddy days in a designated shop
- Attend monthly distributor review meetings

You will need
**Essential Skills**:

- An excellent understanding of QSR/Retail operations
- Experience of working with or for QSR logistics operations/operators
- Customer focused
- A clear communicator both written and verbally
- The ability to work autonomously without supervision
- Able to assess a situation and predict how challenges can be mitigated or overcome for the customer
- Work under pressure and prioritise
- Work in cross-functional groups internally and externally

**Working Hours**:
Monday to Friday, 40 hours per week.

You may be required to work on public holidays if requested.

**Potential Overtime available.**

About The Company
Be part of something special. Join our team at Booker.

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.

Booker Group comprises of Booker Wholesale, Makro Wholesale, Booker Retail Partners, Booker Direct and Best Food Logistics. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers.

Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require.

Wherever you join us, you’ll be part of an organisation that will help your career to keep moving forward.

*Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

What's in it for you
**The additional Benefits of being part of the BEST team**
- 20% discount on F&F Clothing
- 10% discount at Tesco Café
- 10% Booker discount
- Pizza Hut Restaurants: 25% discount after 3pm, excludes buffet and deals
- 25% discount at selected Burger King restaurants
- Contributory Pension.
- 1 year life assurance for all colleagues; or 3 years if you join the pension scheme
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family & the opportunity to join a healthcare cash plan
- An exclusive deals and discounts website saving you money on everyday purchases including cinema vouchers & a cycle to work scheme
- A great holiday package - 29 days pro rata