Casual Receptionist and Reservations Agent

4 days ago


London, United Kingdom Union Jack Club Full time

We are currently looking for a casual Receptionist /Reservations Agent to join our Front of Hose Team to join the Union Jack Club on a zero-hour contract basis.

The role of the Receptionist/ Reservation Agent is to book guests into the Club, process payments and advise guests of the facilities available to them. The post is expected to answer any questions the guests may have and to deal with them in a helpful and professional manner.

Benefits include:

- Annual pay review
- Flexible hours
- Competitive hourly rate of £11.96
- Free meals on duty
- Staff recommendation bonus of £300 per referral
- Gym access
- Personal development and full time opportunities
- Staff uniform
- Central location -2 minute walk from Waterloo and Waterloo East station

Your responsibilities will include:

- Meeting all guests and dealing with their requirements in a friendly and pleasant manner.
- Operating all alarm systems in the Reception area.
- Delivering excellent customer service at all times.
- Administering all reservations, cancellations and no-shows in line with Club policy.
- Can do attitude
- Good verbal and written communication skills
- Excellent customer service skills
- Use own initiative
- Ability to work as part of a team

You will work 'as and when required’ to suit business demands therefore is on a casual zero hours basis with no set or guaranteed hours

The Union Jack Club is located in London Waterloo, with the building consisting of 300 bedrooms spread over 24 floors. The Club offers luxurious and peaceful accommodation and facilities to serving and former serving members of the Armed Forces.

**Job Types**: Full-time, Part-time

**Salary**: £11.96 per hour

Schedule:

- 8 hour shift



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