Emporium General Assistant

3 months ago

Leeds, United Kingdom Maison Parfaite Full time

**Job Title: Emporium General Assistant**

**Location**: Leeds City Centre

**Job Type**: Full-time

**About Us**: Welcome to Maison Parfaite, the premier luxury holiday home provider throughout Yorkshire. We are a family-run business, established by a passionate husband and wife team, dedicated to showcasing the beauty of Yorkshire and delivering top-tier luxury accommodations. Our properties blend elegance and comfort, ensuring unforgettable stays for our guests.

At Maison Parfaite, we believe in creating exceptional experiences. Our bespoke holiday planning services are tailored to meet the unique needs of each guest, ensuring every detail of their stay is perfect. Our diverse portfolio includes city centre apartments, coastal retreats and properties nestled in the Dales, offering something to suit everyone.

Our Leeds City Centre Emporium is the vibrant hub of our operations, where our dedicated sales and operation teams work diligently to manage high-end stays and curate unique gift offerings. This central location allows us to efficiently coordinate our services across Yorkshire, maintaining the highest of standards of luxury and customer satisfaction.

As a family-run business, we take pride in our personal touch and commitment to quality. Our mission is to create cherished memories for our guests, ensuring they leave with unforgettable experiences of their time in Yorkshire.

**Position Overview**: We are looking for a dynamic and versatile General Assistant to join our team. This role is perfect for someone who is proactive, detail-oriented, and enjoys a fast-paced retail environment. You will play a key role in ensuring the smooth operation of our emporium, providing exceptional customer service, and contributing to our fun and lively atmosphere, all while promoting our luxurious accommodation options.

**Key Responsibilities**:

- **Customer Service**: Greet and assist customers with a friendly and helpful attitude. Provide information about our offerings, answer queries, and ensure a positive experience, especially highlighting our luxury accommodations.
- **Sales Support**: Promote and book luxury accommodations for customers.
- **Team Collaboration**: Work closely with colleagues to ensure smooth store operations. Participate in team meetings and contribute ideas for improving the store’s performance.
- **Event Participation**: Support in-store events and promotions, ensuring they run smoothly and enhance the customer experience.
- **Problem Solving**: Address customer complaints and issues in a professional and efficient manner.
- **Administration**:Assist the General Manager with Day-to-Day Admin tasks as and when required

**Qualifications**:

- Previous retail or customer service experience preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organisational skills.
- Ability to work flexible hours, including weekends and holidays.
- Proficient in basic computer skills.
- Positive attitude and enthusiasm for working in a team environment.
- Knowledge of luxury accommodation and the ability to promote and sell such offerings is a plus.

**What We Offer**:

- Competitive salary and benefits package.
- A fun and supportive work environment.
- Opportunities for growth and development.
- Employee discounts on accommodations.
- Training on our luxury accommodation offerings to help you succeed in promoting and selling these options.

**Job Types**: Full-time, Permanent

Pay: £24,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

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