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Aftersales Specialist Apprenticeship
4 months ago
Date Added:
**23 January 2024**
**Location**:
**Citroen Taunton**
**Salary**:
**£5.28 per hour for the first 12 months of training
Closing Date:
**13 February 2024**
Contract Type:
**Fixed Term and Full Time**
Job Reference:
Are you looking for a fantastic opportunity to begin your career in the automotive industry?
But what does an Aftersales Advisor (Customer Relationship Manager) actually do? You will be responsible for excellent customer service, providing a friendly welcome to customers and ensuring that their vehicles are booked in, managing details and communicating with then, and maximizing the sales of workshop hours, additional aftersales products and services; providing the type of service that ensures that customers return to the business for future service and sales.
Upon successful completion of the apprenticeship, you will gain a Level 2 Customer Service NVQ.
**About you**
No formal qualifications are required but you must be literate and numerate. Modern logistic support processes and systems are highly complex, and you must have a desire to become a first-rate member of the Team and have a thirst for knowledge. You should also be prepared to learn Maths and English, with a specific emphasis on the industry.
**Desired skills & Qualities**
You should be computer literate, well organised, able to deal with different types of customers, follow instructions and think logically; working in a busy and fast paced environment.
**Training to be provided**
With mentoring, support and monitoring whilst at work, combined with residential training, you will gain the knowledge and skills required to achieve the qualification from working with some highly skilled professionals.
**ENTRY REQUIREMENTS**
Age: 16+ Prior Attainment: GCSE (or equivalent) grade A*-C or 9-4 in Maths and English.
**WHAT WE OFFER IN RETURN**
- Discounted MOT & Service costs
- Enhanced Holiday Allowance - Increasing with service and including your Birthday
- Employee Long Service Recognition Scheme
- Pension Scheme with a well known and established provider (when you fulfil selected criteria)
- Life Assurance Scheme
- On the job, Group and Franchise training
- Great career opportunities
**How to apply**
Your CV will be sent to the Training Provider for initial screening, you may then be invited to interview.
**Closing Date & Interviews**
The closing date will be midnight on 13 February, 2024.
We are an Equal Opportunity employer and are committed to accommodating the needs of individuals with disabilities. If you require any specific accommodations during the interview process, please let us know.
