Customer Services Coordinator

3 days ago


Chesterfield, United Kingdom Hays Specialist Recruitment Limited Full time

Customer Services Coordinator required for permanent job in Chesterfield £21000 - £26,000
Your new company
Working for a leading services provider in Chesterfield you will be part of a thriving organisation and a member of an established Customer Service Team.
The main purpose of the role will be to provide service support to customers and process customer orders through to fulfillment, coordinating delivery and transport.
KEY VACANCY INFORMATION
- Permanent vacancy
- Full time
- Monday to Friday 8am - 4.15pm
- 100 % office based with excellent facilities
- Starting holidays of 25 + Statutory bank holidays
- Pension
- Chesterfield S41 Location
Your new role
This role will report to the Customer Services Manager and be based in an established team. Due to increased work loads an additional team member is required to start with immediate effect
- Process customer sales orders onto ERP/ SAP system
- Produce sales invoices
- Provide support and communication to customers regarding delivery
- Customer support - handle enquiries, complaints, queries
- Ensure data accuracy and completeness for all transactions which includes delivery details, contact information, payment method, letters of credit, transportation mode
- Internal communication with other departments including production
- Reporting in Excel for management as required
- Develop and maintain excellent customer relationships
- Good working knowledge of MS Office required
- Intermediate Excel skills required
- SAP or similar ERP would be advantageous
What you'll need to succeed
Successful applicants will have recent and relevant sales admin, customer service / coordinator skills
SAP experience would be advantageous not essential
What you'll get in return
Immediate start
KEY VACANCY INFORMATION
- Permanent vacancy
- Full time
- Monday to Friday 8am - 4.15pm
- 100 % office based with excellent facilities
- Starting holidays of 25 + Statutory bank holidays
- Pension
- Chesterfield S41 Location



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