Customer Service Advisor
6 months ago
We are very proud of our 5* Customer Service reviews, and we need an additional member in our team to continue offering our wonderful services to our customers.
Ideally you will have a love of talking on the phone, great admin skills, attention to detail and an ability to juggle a few jobs at the same time as this is a very fast paced role. Previous customer service experience is essential.
A great can-do attitude and friendly persona is vital too communicating with the general public and our trade customers.
**Person Specification**
- At least 2 years customer service experience in an office environment
- A very good knowledge of the Microsoft Packages and general computer skills
- Willingness to go above and beyond to get the job done
- Friendly, personable and positive
- Love talking on the phone and building relationships
- Strong track record of building and managing customer relationships
- Ability to manage own workload efficiently and meet strict deadlines
- Remain professional and thrive in a fast paced environment
- Excellent written English
- Enthusiastic and highly motivated
- Strong attention to detail even under pressure
- Ability to work well with others and be real a team player
**Job Types**: Full-time, Permanent
**Salary**: £21,450.00 per year
**Benefits**:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Customer Service Experience in an office: 2 years (required)
Work Location: In person
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