Dental Receptionist

4 weeks ago


Wirral, United Kingdom Wirral Community Health and Care NHS Foundation Trust Full time

Applications are invited for a 6 months fixed term role within the Specialised Dental Service.

On occasion, administrative support may also be provided at our dental clinics or dental office.

The post is for 18 hours per week within a working pattern of Monday and Thursday 8.30-17.00 with 1 hour for lunch and Friday 13.30-16.30.

Experience using Dentally or other dental patient software would be an advantage, although full training will be provided if required.

Experience in the reprocessing and sterilisation of dental instruments, dental decontamination processes and knowledge of HTM01-05 would also be advantageous but not essential as again, full training will be provided.

A willingness to be vaccinated against blood borne viruses, if not already vaccinated, is essential to the post.

To carry out reception and administration duties.

To inspect, clean and sterilise instruments for use in a dental clinic when required.

Wirral Community Health and Care NHS Foundation Trust has been rated as Good by CQC (Dec 2023) with some outstanding areas.

As an aspiring outstanding Trust we have numerous policies and procedures in place which provide standard organisational ways of working, in line with organisational objectives, relevant legislation and requirements. Policies allow for continuity and consistency within the Trust. Employees must abide by and adhere to all Wirral Community NHS Trust’s policies, at all times.

Administrative Duties

Greeting patients.

Provide general reception duties as requested.

Book appointments using the Dentally patient record system.

Collect and record patient charges

Filing and scanning patient records.

Answer telephone calls from the general public and healthcare professionals.

Undertake training required to ensure quality of service to agreed standards

Clinical Duties

To inspect, clean and sterilise reusable instruments for use in a dental clinic using automated equipment to nationally agreed standards.

To operate a washer disinfector and autoclave.

To accurately pack and record sterilised instruments.

Daily maintenance of the cleaning equipment and care environment.

Obtain and provide data as required

Complete stock and date checks of dental materials and dental equipment as required


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