Commercial Receptionist

Based at our Pet Crematorium in Cambridge
Due to an internal role change, we are looking for a professional, friendly and courteous individual to join our Company as a Commercial Receptionist. You will be acting as the initial point of contact for our commercial visitors and members of the public visiting our site and will be responsible for the operation of our overflow switchboard, directing telephone calls to the appropriate person to contribute to the smooth running of the activities of the Company, ensuring a meticulous and caring service is delivered at all times.

Duties will include:

- Responding to overflow calls from the general public
- Providing a first class meet and greet service for our Commercial visitors
- Organising daily courier dispatching of pet’s ashes
- Ad hoc administrative tasks including data entry, composing and sending letters, and parcel acceptance

To become part of our friendly team you will have:

- A customer orientated and sociable personality with the ability to relate to people at all levels
- A sympathetic and polite nature with the ability to show empathy when handling calls from bereaved clients
- The ability to work in a high pressure environment whilst maintaining a positive can do attitude and a sense of humour
- A good understanding of the English language with neat and clear handwriting
- Be hard working and enthusiastic
- Ability to work unsupervised
- Computer skills, to include the use of Microsoft Outlook

This is a full time permanent position working 37.5 hrs per week, Monday to Friday 8.30am - 5pm.

CPC established in 1979, specialises in pet cremations and the ethical waste disposal management for Veterinary practices and associated professions.

**Job Types**: Full-time, Permanent

**Salary**: £21,200.00 per year

**Benefits**:

- Company pension
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: RECEP23