Sales Administrator- Doncaster
4 months ago
We are looking for a passionate and knowledgeable Sales Administrator
**What is ARC?**
We embrace diversity
We develop our people
We care for our visitors
We think about our impact
We are proud of our sport
**Work Perks of being a Sales Administrator with us**
- Annual passes to attend any of our 21 venues
- Discounted food & ARC days out
- Discounted hotel stays
- Cycle to work scheme
- Study assistant schemes
- Holiday allowance increasing with length of service up to 28 days
- Company life assurance scheme
- Discretionary group annual bonus schemes to reward your hard work
- Internal development programmes to help you progress
- Support with study through our study assistance schemes
And so much more
**About the role**:
We are looking to recruit a Sales Administrator to join our busy Sales Hub for the northern region, based at Doncaster Racecourse. This role will deliver ticketing requirements for general admission, hospitality and annual membership customers for racedays across 8 Racecourses within Arena Racing Company.
Key duties will include:
- To answer incoming calls and deal with enquiries
- To work within the Sales Hub promote and sell racecourse admissions throughout the region.
- To manage all raceday ticket and badge requirements; e-tickets, postal and in person collection
- Utilize the ticketing system to manage all customer details, ensuring accurate payments are made and GDPR policies are adhered to at all times
- To undertake regular communication activity with Annual Membership customers and ensure the administration and delivery of their requirements are met.
- To undertake outbound telephone sales activity as part as the Sales Hub
**The person we are looking for as a Sales Administrator has**
- Previous experience within an office environment
- Previous experience within a customer service environment
- Able to use Microsoft office (Word, Outlook)
- GCSE or equivalent in Math and English
- Ability to work on own initiative and an excellent communicator
OVERVIEW
- ROLE
- Racing Sales- SALARY
- Meets NMW- TYPE
- Permanent - Full Time- LOCATION
- The Grandstand
- Doncaster
- South Yorkshire
- DN2 6BB
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