Outdoor Activity Instructor

4 weeks ago

StokeonTrent, United Kingdom Peak Activity Services Ltd Full time

**Outdoor Activity Instructor (High Ropes)**

**Location: PEAK Trentham Treetop Adventures Centre**

**Stoke-on-Trent ST12 9HR**

**Contract type: Zero hours - Salary: £9.90 - £11.20 per hour**

We're looking to recruit instructors for the 2023 season - If you're confident working at height and looking for a fun, flexible and rewarding role in the outdoors, this is the one for you

**Job Purpose**:
To deliver safe, fun and high-quality experience on our high ropes course to a wide range of clients of all ages.

**Responsibilities of Appointment**:

- Putting safety first
- Planning, preparation and delivery of high-quality activities and/or training in line with Safety Management Procedures and Best Practice
- Delivery of activities for which you hold the appropriate qualifications, or for which you have been in-house assessed, and assisting alongside staff of a relevant level of qualification or experience
- Promoting and enabling social development opportunities
- Contribute towards the centre remaining budget focused
- Be ‘At Your Peak’ delivering a high level of customer service
- Support the delivery of staff training and in-house activity sign off in line with best practice
- Support product and business development activities

Maximising sales of centre specific products, merchandise, and tuck

Active maintenance of equipment and facilities to ensure the ongoing safety of clients and staff

Contribute towards the development of physical resources (buildings, land, and equipment as appropriate)

Any other reasonable duties commensurate with your role and level of remuneration, which may from time to time be required by the business.
- Experience in proficiently delivering outdoor activities
- A passion for delivering outdoor adventure and education
- High level of customer service
- Flexible approach to working hours and able to work away if required

**Desirables**:

- National governing body awards, eg Archery GB, RYA Safety Boat, ERCA, DofE Assessor, RPIOL or APIOL or equivalent
- Personal supporting knowledge of a broad range of outdoor and adventurous activities
- Outdoor First Aid Qualification
- Continuing personal participation in outdoor and adventurous activities
- Experience of youth work or working with emotional, learning and behavioural difficulties
- Proven ability to manage challenging situations and leadership and influencing skills
- Full UK driving licence with D1 or +E entitlement

Pay & Remuneration

NLW at the prevailing rate plus increments dependent on qualifications and experience.

**Working Hours**

Due to the variation of our activities and changing customer requirements our working day is of a flexible nature. Working days are normally approximately 8 hours and may include weekend and bank holiday working. However, it is reasonable to expect a seasonal variation in working hours, eg, longer days in the summer months, shorter days in winter months.

Zero hours: You will not be guaranteed a minimum number of hours of work each week, the Company is not obliged to provide you with any work and therefore in a particular week you may receive no work at all from the Company. However, the Company will offer available hours in writing and you must accept in writing to secure the arrangement.

Where you are offered work, you are not obliged to accept the hours offered if you do not wish to do so, and you will not be penalised if, for whatever reason, you do not accept hours on a particular occasion. However, where you accept an assignment, the Company will expect you to complete the assignment as agreed.

**Safeguarding**

**Keys Group**

Keys Group brings together three of the UK’s leading and longest-established providers of specialist education, care and activities; Accomplish, Keys and Peak. The organisation provides specialist support and education for more than 2,000 children, young people, adults and families in services and schools across England and Wales.

Specialist residential and supported living services for adults with a learning disability, autism, mental health needs and acquired brain injury are provided throughout England and Wales by Accomplish.

Keys offers education and care services for children, young people and families across England and Wales through its specialist schools, residential children’s homes, activity and intervention and leaving care services, adult resource centre and family assessment centres.

Activities are offered by Peak through its seven specialist adventure centres including water sports, treetop and climbing centres, across England

**Application question(s)**:
**Experience**:

- Outdoor Pursuits: 1 year (preferred)

**Job Type**: Zero hours contract

**Salary**: £9.90-£11.20 per hour

**Benefits**:

- Casual dress
- Employee discount
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Stoke-on-Trent, Staffordshire: reliably commute or plan to relocate b

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