Helpline Co-ordinator
2 weeks ago
We are looking to recruit an enthusiastic, highly motivated person with proven ability to prioritise and manager own workload.
**Principle duties will include**:
Data entry and management utilising the departments bespoke electronic filing and CAFM systems.
Stock and material ordering to ensure parts are available for service delivery.
Scheduling and issuing Planned Preventative Maintenance (PPM) tasks within our CAFM system to a variety of trade staff.
Process request forms to support the Estates Management Authorisation and Permit to Work systems
Producing reports to provide a clear view of departmental performance so shortfalls in service delivery can be targeted.
Provide general administration support to the Estates Management team where required.
Work within the Estates Helpline taking calls from service users logging and processing them through our CAFM system.
Data entry and management utilising the departments bespoke electronic filing and CAFM systems.
Stock and material ordering to ensure parts are available for service delivery.
Scheduling and issuing Planned Preventative Maintenance (PPM) tasks within our CAFM system to a variety of trade staff.
Process request forms to support the Estates Management Authorisation and Permit to Work systems
Producing reports to provide a clear view of departmental performance so shortfalls in service delivery can be targeted.
Provide general administration support to the Estates Management team where required.
Work within the Estates Helpline taking calls from service users logging and processing them through our CAFM system.
Must be IT literate and familiar with Microsoft packages and databases and have the ability to do repetitive work for long durations. Must be able to work as part of a team and work effectively as an individual where required.
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
**Principle duties will include**:
Data entry and management utilising the departments bespoke electronic filing and CAFM systems.
Stock and material ordering to ensure parts are available for service delivery.
Scheduling and issuing Planned Preventative Maintenance (PPM) tasks within our CAFM system to a variety of trade staff.
Process request forms to support the Estates Management Authorisation and Permit to Work systems
Producing reports to provide a clear view of departmental performance so shortfalls in service delivery can be targeted.
Provide general administration support to the Estates Management team where required.
Work within the Estates Helpline taking calls from service users logging and processing them through our CAFM system.
Must be IT literate and familiar with Microsoft packages and databases and have the ability to do repetitive work for long durations. Must be able to work as part of a team and work effectively as an individual where required.
