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Aftersales Coordinator
4 months ago
**Primary purpose of position**
To provide comprehensive customer service support to the company’s customer base
**Main duties and responsibilities**
- Liaise with customers regarding delivery expectations
- Complete customer open order books and return within a timely manner
- Communication with production cells to ensure the feedback we are giving customers is most accurate
- Coordinate requested shipments with sales and logistics department
- Effective liaison with all internal departments within Glenair
- Perform related job duties as required around the department
- Cover for colleagues within the department as and when required
- Any other duties and ad hoc project work as and when required
- Willingness to participate in and contribute to Continuous Improvement activities
**Person specification**
- Experience in Microsoft Office packages including AX
- Experience in data inputting and processing
- Working in a fast paced environment
- Ability to work as a team
- GCSE In Maths and English
**Job Types**: Full-time, Permanent
**Benefits**:
- Canteen
- Company pension
- Health & wellbeing programme
- Referral programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Experience**:
- sales: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 19/04/2024