Team Leader

2 months ago

St Alphege, United Kingdom Solihull Metropolitan Borough Council Full time

Job Introduction
Would you like to make a difference in the right way every day?

We are looking to recruit a high performer and highly motivated Team Leader for the Solihull Brokerage Team responsible for the sourcing of care and support packages for Adult Social Care that ranges from Residential, Respite and Community based Care, Supported Living, Supported Accommodation and Support at Home in accordance.

As Brokerage Team Leader you will be required to
- coordinate the effective and efficient workload management of the Brokerage Team, ensuring service referrals and queries are carried out in a timely manner;
- ensure management of brokerage referrals are conducted accurately and effectively, working collaboratively with our colleagues in Contracting, Quality and Social Work Teams;
- manage the flow of work for the service in a professional, customer focused and efficient manner utilising a combination of people, process, and technology.

You will use your previous experience and skills to organise, manage and develop the Brokerage Service. You will support commissioners with the intelligence drawn from our systems, including our recently implemented eBrokerage system, to help inform contract management meetings and commissioning decisions.

To be successful you will be a good team player who can work under pressure and to tight deadlines, is enthusiastic, flexible and adaptable with a high level of communication skills (both written and verbal).

In return we offer you the opportunity to work with an extremely supportive, collaborative team where effective communication is essential and commitment to providing a quality service is the norm.

We also offer:

- A range of flexible working options
- Generous annual leave entitlements with the opportunity to purchase up to 10-days additional leave per year.
- A flexitime scheme with up to 24 days per year
- Access to our Employee Assistance Programme - a 24 hour independent, free and confidential advice and support service
- Family and carer friendly policies.
- Access to the Local Government Pension Scheme.
- Employee benefits including staff discounts, subsidised travel passes and Cycle 2 Work Scheme.

Closing date: 16th June 2024

Interviews will be held on 21st June 2024

Please note we do not accept CVs.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is required.

This post requires a Disclosure and Barring check.

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.

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