Learning Support Assistant

2 months ago


Edinburgh, United Kingdom Theorise Ltd Full time

**Main Duties / Responsibilities**
- To provide administrative support to the Learning Support team
- To provide administrative support for the organisation of one to one support for students’
- To organise the various assessment, exam and diagnostic appointments
- To provide first point of contact for enquiries to the Learning Support team
- To support students’ throughout the pre needs assessment process

**Essential Abilities and Skills**
- Good written and oral communication skills.
- Excellent interpersonal skills.
- Good communication and numeracy skills.
- Appropriate ICT skills (proficient in the use of Microsoft Office Suite (inc. spreadsheets). Ability to work on own initiative and to prioritise workload

**Essential Knowledge / Qualifications**
- A minimum SVQ Level 2 in Customer Services, Administration, or other relevant discipline or equivalent qualification
- Knowledge of FE environment and in particular of issues impacting on students wellbeing and support.

**Essential Experience**
- Experience of providing first line information, advice and guidance
- Proven experience of office administration, system and record keeping procedures
- Experience of customer services operations

**Job Type**: Temporary contract

**Salary**: £17.50 per hour

Schedule:

- Monday to Friday

Application question(s):

- Why are you interested in this role and a good fit for Theorise?

**Education**:

- Bachelor's (preferred)

Work Location: One location

Application deadline: 29/01/2023



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