Minibus Driver

3 weeks ago


Ellesmere Port, United Kingdom Ealing Community Transport Full time

Our small team at Ellesmere Port provide an essential service to some of the most vulnerable in our community.

We provide a range of community transport services ranging from door-to-door transport for vulnerable individuals, outings for care home residents, day trips for community groups and home-to-school transport for pupils with special educational needs and/or disabilities.

We are looking for a drivers to join our team and help us to continue to make a difference in our local community.

We can be flexible in terms of work days/hours. Most of our services operate 7 days a week between 0800 and 1700.

**1. About ECT**
- ECT in Cheshire (ECT) provides **safe, accessible and affordable community transport **for communities throughout Cheshire West and Chester.
- ECT is committed to safeguarding and promoting the welfare of children and any vulnerable person using our services. In order to meet this responsibility, we follow a rigorous selection process to discourage and screen out unsuitable applicants.
- ECT is also dedicated to supporting and enabling **independent living**, **reducing isolation **and encouraging **social interaction**, especially for **vulnerable people **(such as older or disabled people or those with mobility difficulties who struggle to leave their homes). We also provide group transport to local voluntary, community and social groups.
- ECT in Cheshire is part of ECT Charity, a nationally-recognised social enterprise that creates **social value **through its **charitable activities**.
- ECT is an equal opportunities employer. We welcome all applicants and are happy to make reasonable adjustments during the selection process (and if a position is offered, in employment) if required.

**2. Summary of Role
- Our Minibus Drivers (**Drivers**) provide a range of community transport services ranging from **door
- to-door **transport for vulnerable individuals, outings for **care home residents**, day trips for **community groups **and **home-to-school **transport for pupils with special educational needs and/or disabilities (SEND).
- Our Drivers act with the utmost level of **professionalism**, **care **and **compassion **to ensure that passengers have a **safe **and **enjoyable **journey.
- Drivers also undertake **routine administration tasks **(e.g. recording mileage, cancellations, etc.) and are provided with **full training **on the technical skills required (e.g. safely transporting wheelchair users). Further detail on Drivers’ key tasks are provided below.

**3. Key Tasks**
- ** Collect passengers **from home address or other specified pick up point and **transport them safely **to their destination **(e.g. shopping centre, social club, places of interest, SEND schools).
- **Provide a door-to-door service and assist passengers **to and from the minibus (e.g. help with shopping or mobility aid).
- Ensure the passenger is **safely at their destination **(depending on passenger, this may include checking others are present, and/or confirming return arrangements).
- Prior to driving, ensure all passengers are **safe and secure **in the vehicle and that safety requirements are complied with (e.g. seatbelts or wheelchair restraints). Where appropriate, this will involve working with a Passenger Assistant, whose focus is on the behaviour and safety of the passengers.
- Conduct **vehicle defect checks **and record appropriately.
- Complete required **paperwork **with regard to passenger lists, mileage records etc. including feedback.
- Account for any **cash **taken during a shift if relevant.
- Attend and contribute at **team meetings**.
- Undertake all other reasonable duties as delegated to them by the operations team.

**4. Requirements for Role**

**4.1** All Drivers **must**:

- hold a **full UK driving licence**, including **D1 or D1 101 category **(please note that we cannot accept drivers with more than 6 penalty points or with previous drink driving convictions);
- be **over 21 **years old;
- have extensive **driving experience **(as part of a previous role or otherwise) and the ability to plan routes;
- be committed to high levels of **customer care **and be **caring and sympathetic **(particularly to the needs of older and disabled people);
- be **able to get on with people from all backgrounds **(e.g. people from all ethnic and religious groups, people of both sexes, people with disabilities) politely and sensitively;
- be reliable, conscientious and punctual;
- be **physically capable **of undertaking manual handling activities (e.g. assisting disabled people to walk to/from vehicle, carrying shopping, assisting wheelchair users);
- be able to read, understand and follow **written instructions**;
- have excellent verbal communication skills;
- be able to accurately **record basic information **(e.g. mileage records and fares collected); and
- be smart and presentable.

**4.2** Whilst it is _not required_, it is _desirable _if Drivers have:

- familiarity with local area;


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