Porter

4 weeks ago

ChesterleStreet, United Kingdom Robertson Group Full time

Overview:
**People**
**.**
**Initiative**
**. Pride.**
**We see more than just**
**service**
**.**

**Porter**

Location: Chester le Street Hospital

Hours/shift pattern: 36 hours per week - 3x12 hour shifts per week

**Salary**: £10.75 per hour

Contract: Permanent

Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as a Poter, you’ll be part of a team that’s doing incredible things - for ourselves, for the partners we work with, and for a truly sustainable future.

Your new role:
**About the role**:

- The Portering Team provide a 24/ 7 service. You will form part of the Rota of 3x 12 hour shifts.
- To carry out routine and ad hoc portering duties as required in support of the Trust’s clinical and administrative staff to ensure compliance with performance standards. These duties include delivery and collection of food, linen, clinical and domestic waste, pharmacy items and other supplies.
- To provide building security cover for the facilities by monitoring the CCTV units; carrying out perimeter & building checks, responding to alarms (including fire/oxygen/mortuary) & incidents, following up with reports, liaise with Trust staff and the police. To act as key holders, controlling access in accordance with procedures agreed with the Trust.
- To ensure the site grounds, roads, & paths are free from litter & debris, and the emptying of bins in and around the hospital.
- Respond to all helpdesk calls outside of normal business hours, acting to resolve problems within prescribed response times, calling out specialist support as required, logging and recording call histories for subsequent entry on to the computerised helpdesk system.
- The evening shift will provide an ad-hoc cleaning service to assist the Domestic team during absence.
- Responsible for ensuring that all internal and external mail is delivered/ collected in accordance with the Trust procedures.
- To manage the medical gas cylinders in line with the local RFM policy and as detailed within the Porters’ Procedures.
- To carry out winter gritting and snow clearing duties operating plant and machinery provided.
- To carry out mortuary duties as detailed within the Porters’ Procedures. To include Transportation of bodies, Handling valuables, Relatives viewings and Completing release documents for undertaker.

**About you**:
To fit right into the team you’ll be friendly, professional and care about the job you do; listen to customers and work with your colleagues to support them as a team; follow procedures that keep you and our customers safe, and help us maintain high standards; share our pride in making a real difference. You will have experience of working within the service industry and good interpersonal skills as you will be dealing with members of the public and staff.Maintenance knowledge is desirable but not essential.

**T**

What's in it for me:
**Working the Robertson Way**

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means

**We listen**

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

**We are professional**

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

**We take responsibility**

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

**We are determined to succeed**

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

**We are one team**

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

In return, we offer a wide range of rewards and benefits, including 33 days annual leave, a great pension and valuable life assurance. What’s more, you’ll also be able to make the most of a range of brilliant extras. These include our Cycle to Work Scheme, discounts at restaurants and cinemas with a Taste Card, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family.

When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to build

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