Trainee Train Conductor

2 weeks ago

York, United Kingdom Northern Trains Full time

**BUSINESS FUNCTION**: Operations

**GRADE**:Conductor

**SALARY**:£22,331, rising to £29,098 per annum after training (approx 3 months)

**ROLE TYPE**:On Site

**HOURS**: Rolling 35 per week

**Is interacting with people and providing exceptional customer service ‘Your Thing’?**
- We are looking for proactive and committed individuals to join our Trainee Train Conductor Apprenticeship, where you’ll receive interactive, informative and practical training to equip you in succeeding as a Train Conductor.
- At Northern, we play a vital role connecting millions of people to work, leisure and education opportunities.
- Connecting millions of people and communities across the North is our mission. With 2,500 trains a day, we connect people to jobs, friends, family, and the wonders of the North.

We're improving rail travel, enhancing the experience on board and at stations. Customers are at the heart of our business as we improve performance and create a better way to go.

We're driving economic value and sustainable growth for the North and its people. Our commitment to the environment means reducing our impact and enhancing the world around us.

Make a difference. Make it last. Make it yours. Make it easy. Make it happen. These are our values.

Ready to make them yours? Join us on this journey.

**About the role**

As a Trainee Train Conductor, you’ll learn the fundamentals of what it is to be a Train Conductor with Northern Trains. In this safety critical role, one of your main areas of focus will be on delivering exceptional customer service - interacting with a diverse range of passengers and making a positive impact on their journey. You'll collaborate with Train Drivers, Duty Control, Station Dispatch and Control colleagues, as you operate the train doors, assist passengers with their travel needs, prioritise their safety and ensure their comfort throughout the journey. You’ll be integral in creating a memorable rail experience.
- To kick start your career, you’ll join our one year Level 2 Train Conductor Apprenticeship. Within the first three months you’ll undergo a comprehensive training programme led by our world-class Trainers. You’ll also gain hands on experience under the guidance of your Conductor Train Manager, Conductor Standards Coach and Conductor Minder; where you will learn the intricacies of safe train conducting, customer service standards, ticketing and much, much more.
- Throughout the duration of the one year Apprenticeship, you’ll not only gain the skills and knowledge to become a qualified Train Conductor but benefit from the guidance and support of our Apprenticeship Development Coaches. They will mentor you to develop your functional skills, ensuring you have the tools and resources necessary to excel in your Train Conducting career with Northern. We are fully committed to your success and growth within the company.
- If this sounds like your thing, we’d love to hear from you.

**Key responsibilities**

As a Train Conductor, you can expect a role where every day might look the same but the people you meet and the challenges you face will constantly differ. Here’s a snippet of what duties and activities you might encounter on a daily basis:

- Train Operations: Coordinating with Train Drivers and other Operational Teams to ensure smooth train operations - Following schedules, monitor signalling systems, and communicate with Control to maintain adherence to timetables.
- Passenger Assistance: Assist passengers with boarding and exiting trains, check tickets, providing travel information, and ensure a comfortable and safe journey. You’ll support passenger enquiries, offer assistance to vulnerable passengers, and maintain a welcoming atmosphere on board.
- Safety and Security: You’ll enforce safety regulations, adhere to safety critical door procedures, conduct safety inspections, and respond to emergencies or incidents promptly. You’ll be trained in emergency procedures and act as leaders in evacuations or other critical situations.
- Fare Collection and Revenue Protection: Collect fares, validate tickets, and ensure proper fare payment from passengers. You’ll also monitor for ticket irregularities and address instances of fare evasion or unauthorised travel.
- Communication and Coordination: Maintain communicate with Station Dispatch, Train Drivers, Dispatchers, and other crew members to ensure seamless coordination throughout the journey. You’ll provide updates on delays or disruptions and relay important information to passengers.
- Record-Keeping: Maintain accurate records of passenger counts, ticket sales, incidents, and other relevant information. These records help track operational performance and provide data for analysis and planning.
- Customer Service: Be responsible for delivering exceptional customer service - interact with passengers in a courteous and professional manner, address complaints or concerns, and strive to create a positive and

  • Trainee Optical Retailer

    5 days ago

    York, United Kingdom Specsavers Full time

    **Trainee Optical Retailer** **Store: Vangarde** **Salary: Competitive** **Hours: Will consider Full Time (40hrs) or Part Time (8hrs +)** **Training provided** **Good Transport Links** **Social Events** Have you ever considered a career in optics, are you passionate about retail and offering the best customer service? Here is your opportunity to join...

  • Trainee Optical Retailer

    21 hours ago

    York, United Kingdom Specsavers Full time

    **Trainee Optical Retailer** **Store: Vangarde, Yprk.** **Salary: Competitive** **Hours: Will consider Full Time (40hrs) or Part Time (8hrs +)** **Training provided** **Good Transport Links** **Social Events** Have you ever considered a career in optics, are you passionate about retail and offering the best customer service? Here is your opportunity...

  • Hospitality Assessor

    5 days ago

    York, United Kingdom CareerBliss Full time

    KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.Job Title:Hospitality Assessor / Trainer(FOH)Trainee or Qualified*Trainee or Qualified Assessor Opportunity*Full training and support willbegiventocandidatestoachieve the Level 3 Award in Education and TrainingLocation:Home/Field based - Must be flexible with travel...

  • Hospitality Assessor

    Found in: beBee S GB - 1 day ago

    York, United Kingdom KM Education Recruitment Ltd Full time

    KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.Job Title:Hospitality Assessor / Trainer(FOH)Trainee or Qualified Trainee or Qualified Assessor Opportunity Full training and support willbegiventocandidatestoachieve the Level 3 Award in Education and TrainingLocation:Home/Field based - Must be flexible with travel...

  • Hospitality Assessor

    6 days ago

    York, United Kingdom KM Education Recruitment Ltd Full time

    KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.Job Title:Hospitality Assessor / Trainer(FOH)Trainee or Qualified Trainee or Qualified Assessor Opportunity Full training and support willbegiventocandidatestoachieve the Level 3 Award in Education and TrainingLocation:Home/Field based - Must be flexible with travel...

  • Hospitality Assessor

    6 days ago

    York, United Kingdom KM Education Recruitment Ltd Full time

    KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.Job Title:Hospitality Assessor / Trainer(FOH)Trainee or Qualified*Trainee or Qualified Assessor Opportunity*Full training and support willbegiventocandidatestoachieve the Level 3 Award in Education and TrainingLocation:Home/Field based - Must be flexible with travel...

  • Hospitality Assessor

    6 days ago

    York, United Kingdom KM Education Recruitment Ltd Full time

    KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.Job Title:Hospitality Assessor / Trainer(FOH)Trainee or Qualified*Trainee or Qualified Assessor Opportunity*Full training and support willbegiventocandidatestoachieve the Level 3 Award in Education and TrainingLocation:Home/Field based - Must be flexible with travel...

  • Hospitality Assessor

    6 days ago

    York, United Kingdom KM Education Recruitment Ltd Full time

    KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.Job Title:Hospitality Assessor / Trainer(FOH)Trainee or Qualified*Trainee or Qualified Assessor Opportunity*Full training and support willbegiventocandidatestoachieve the Level 3 Award in Education and TrainingLocation:Home/Field based - Must be flexible with travel...

  • Hospitality Assessor

    5 days ago

    York, United Kingdom KM Education Recruitment Ltd Full time

    KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.Job Title:Hospitality Assessor / Trainer(FOH)Trainee or Qualified*Trainee or Qualified Assessor Opportunity*Full training and support willbegiventocandidatestoachieve the Level 3 Award in Education and TrainingLocation:Home/Field based - Must be flexible with travel...

  • Hospitality Assessor

    14 hours ago

    York, United Kingdom KM Education Recruitment Ltd Full time

    KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.All candidates should make sure to read the following job description and information carefully before applying.Job Title:Hospitality Assessor / Trainer(FOH)Trainee or Qualified*Trainee or Qualified Assessor Opportunity*Full training and support...

  • Trainee Internal Auditor

    7 days ago

    York, United Kingdom City of York Council Full time

    NON CYC VACANCY The Veritau group provides assurance services to local authorities, schools and other public sector clients. We make sure that organisations are operating effectively, mitigating risks and complying with laws and regulations. Our main services include internal audit, counter fraud, information governance and risk management. We’re owned by...

  • Trainee Recruitment Consultant

    1 week ago

    York, United Kingdom Future Select Recruitment Full time

    Job Title: Trainee Recruitment Consultant Location: York, North Yorkshire. Salary / Benefits £22k - £25k + Bonuses Future Select are a leading Asbestos and Water Treatment/Hygiene Recruitment Consultancy with a reputation for providing a professional, personable and quality service to clients and candidates alike. Due to an increase in workload, we are...

  • Trainee Recruitment Consultant

    5 days ago

    York, United Kingdom Future Select Recruitment Full time

    Job Title: Trainee Recruitment Consultant Location: York, North Yorkshire. Salary / Benefits £25k + Bonuses Future Select are a leading Asbestos and Water Treatment/Hygiene Recruitment Consultancy with a reputation for providing a professional, personable and quality service to clients and candidates alike. Due to an increase in workload, we are looking...

  • Trainee Consultant Construction Recruitment

    Found in: Whatjobs ES C2 - 4 days ago

    York, United Kingdom Hunter Mason Consulting Full time

    Trainee Consultant Construction Recruitment Position: Trainee Recruitment Consultant Company: Hunter Mason Location: York, UK Salary: £20,000 to £25,000 (uncapped commission) Are you ready to launch your career in recruitment? Hunter Mason, a leading specialist in construction recruitment, is seeking a dynamic Trainee Recruitment Consultant to join our...

  • Trainee Consultant Construction Recruitment

    5 days ago

    York, United Kingdom Hunter Mason Consulting Full time

    Trainee Consultant Construction RecruitmentPosition: Trainee Recruitment ConsultantCompany: Hunter MasonLocation: York, UKSalary: £20,000 to £25,000 (uncapped commission)Are you ready to launch your career in recruitment? Hunter Mason, a leading specialist in construction recruitment, is seeking a dynamic Trainee Recruitment Consultant to join our...

  • Trainee Consultant

    2 weeks ago

    York, United Kingdom Hunter Mason Consulting Ltd Full time

    Position: Trainee Recruitment Consultant Company: Hunter Mason Location: York, UK Salary: £20,000 to £25,000 (uncapped commission) Are you ready to launch your career in recruitment? Hunter Mason, a leading specialist in construction recruitment, is seeking a dynamic Trainee Recruitment Consultant to join our passionate team in York! About Hunter...

  • Trainee Internal Auditor

    7 days ago

    York, United Kingdom North Yorkshire County Council Full time

    **Grade**:£22,369 - £24,496 (plus 3% performance related pay)** **Vacancy Hours: 37** **Contract Type: Permanent** **Weekend Working: No** **Closing Date: 26/02/2023** **Interview Date: TBC** **Venue for Interview: TBC** The Veritau Group provides assurance services to local authorities, schools and other public sector clients. We make sure that...

  • Trainee Recruitment Consultant

    Found in: Whatjobs ES C2 - 4 days ago

    York, United Kingdom Future Select Recruitment Full time

    Job Title: Trainee Recruitment Consultant Location: York, North Yorkshire.Salary / Benefits £25k + Bonuses Future Select are a leading Asbestos and Water Treatment/Hygiene Recruitment Consultancy with a reputation for providing a professional, personable and quality service to clients and candidates alike. Due to an increase in workload, we are looking to...

  • Trainee Lettings Negotiator

    4 days ago

    York, United Kingdom Bridgfords Full time

    OTE- £24,000 - Uncapped Commission - Career Progression We’re looking for a highly motivated **TraineeEstate Agent** who will develop into a **Lettings Negotiator** within our fantastic residential Lettings team in York. The Trainee Estate Agent / Lettings Negotiator is an entry level role where you will learn all aspects of residential lettings and be...

  • Trainee Consultant – Construction Recruitment

    Found in: Whatjobs ES C2 - 4 days ago

    York, United Kingdom Hunter Mason Consulting Ltd Full time

    Position: Trainee Recruitment ConsultantCompany: Hunter MasonLocation: York, UKSalary: £20,000 to £25,000 (uncapped commission)Are you ready to launch your career in recruitment? Hunter Mason, a leading specialist in construction recruitment, is seeking a dynamic Trainee Recruitment Consultant to join our passionate team in York!About Hunter Mason:At...