Customer Service Representative

6 months ago


Oldham, United Kingdom The Recruitment Source Full time

We’re recruiting for Customer Service Advisors working from home (fully remote).

Work from home fully remote with career progression available.

**Customer Service Advisor benefits**:

- Base Pay: Your base pay is targeted to be competitive to the market rate. It may be raised through merit increases based on performance or increases reflective of new skills and responsibilities acquired.
- Bonus Program: To drive a culture of ownership and support our pay for performance philosophy, we reward top performers who are contributing to the success of our company. Rewards include a variety of bonus programs aligned by position. HEALTH & WELLBEING BENEFITS
- Dental: Discounted Dental insurance is available when you join TTEC. Full details to be provided when you join.
- Eye Care Reimbursement: Every year, the Company will refund £15 towards an eye test and £50 towards glasses or contact lenses. We work with Vision Express to get an added benefit of £30 discount from a pair of glasses. We are pleased to give you revised enhanced benefits from Vision Express.
- Life Insurance: Get covered as soon as you start working with life insurance. Benefits are paid for 100% by TTEC.
- Pension Scheme
- Discount shopping perks through two different providers for items like groceries, gym discounts, home utilities, and more
- Holiday Leave: In total we give 29 days’ - 4 of which are recognized as Public Holidays - the other public holidays are not recognized as we give those days as allowance in the overall annual leave.

Training is included to prepare you for this role.

**Customer Service Advisor pay**:
£12.50 per hour. + performance bonus opportunities

**Customer Service Advisor role**:

- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues

**Job Types**: Full-time, Permanent

**Salary**: £12.50 per hour

**Benefits**:

- Company pension
- Life insurance
- Private medical insurance
- Work from home

Ability to commute/relocate:

- Oldham, Greater Manchester: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have access to a Laptop or PC?

Work Location: In person



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