Ifm Admin

Base Location - Newbury

**PURPOSE**
- Support the technical estates team in the operation, administration and delivery of the Fleet and FM contract. Ensuring the objectives match the overall strategy for service delivery.
- Support the delivery of projects across fleet and property ensuring open actions and objectives are closed in a timely manner.
- Create great connections across our business and partners to bring the best outcome for all parties.
- Support the end-to-end service delivery of the fleet contract, enlisting the support of our sub-contractors.
- Support the creation of a new project directory

**Job objectives and responsibilities**
- Support the financial processes for the team ensuring that finance is tracked, project progress is updated, and monthly reporting is provided to agreed timescales.
- Support the creation of and distribution of charging infrastructure reports.
- Assist with KPI's and manage SLA's where necessary.
- Raise and track Change Management Requests for the team, ensuring changes are raised in a timely manner and tracked through to approval.
- Support with our internal IT process, registering new technology requests and seeking approval to utilise systems.

**Main duties**
- Track financial progress and provide reporting as necessary in the team project trackers.
- Carry out reconciliations for invoices and support the approval process.
- Work with the privacy, legal and IT teams to progress internal technologies.
- Assist with reporting and collating information as required.
- Be able to work virtually as well as in the office, attend calls and face to face meetings throughout the working week with customers, suppliers, and team members.
- Undertake any additional duties or responsibilities that are deemed required by the business and support the daily operation.
- Take the lead on the governance process for charging post installations, track installations and help maintain delivery timelines.
- Record and save as built drawings for the estate, tracking progress of charging post installations.

Profile
- Good financial process understanding.
- Flexible approach
- Ability to be organised in their work
- Have good time management skills

**Personal Skills**
- Good team worker with an ability to provide effective support for all team members
- Strong influencing skills, well organised and detailed in their approach to work.
- Good communicator who can communicate in a range of ways across our team and across our supply chain including our partners.
- Able to work in a partnering environment and develop relationships.
- Confident and committed to providing a high quality, professional service
- Ability to develop a good understanding of our Stakeholders requirements
- Excellent Customer Service skills - ability to build and maintain rapport
- Excellent written and verbal communication skills
- **Adaptable and flexible in approach to work required.