Catering Assistant

3 weeks ago

Andover, United Kingdom Twinings Full time

**Description**:
**PLEASE NOTE: This role is employed via our restaurant provider Angel Hill Food.**

An exciting opportunity has become available for a Catering Assistant to join our restaurant team. The purpose of the role is to partake in the production, presentation and serving of food to an agreed standard and to present a professional image to all customers.

**Key Responsibilities**:

- Prepare menu items as allocated.
- Carry out food preparation as directed.
- Set up cutlery and serviettes as necessary.
- Prepare food as directed by Catering Manager.
- Serve customers where directed.
- Notify customers where directed.
- Notify Manager of replenishment requirements.
- Keep kitchen & production areas clean and tidy.
- Keep restaurant seating area clean and tidy.
- Assist in the completion of records of food production and recording of temperatures of hot and cold food as required.
- Coffee machine set-up and cleaning
- To maintain a high level of customer awareness.
- To promote customer loyalty and goodwill.
- Maintain the highest level of customer contact, keeping complaints to a minimum and ensuring these are dealt with professionally and promptly.
- To develop additional sales through participation of theme days, and other promotions.
- To promote secondary sales through customer contact.
- To report any possible sales opportunities to your Manager.
- Clean preparation areas, service areas and wash up areas.
- Store and replace clean utensils and crockery.
- Maintain and clean the food and equipment store, as directed.
- Sweep and clean the floors, using correct chemicals and slippery floor notices.
- Store cleaning equipment.
- Dispose of rubbish as directed.
- Ensure dining area is clean and tidy.
- Comply with cleaning rota as directed.
- Comply with all requirements regarding Health & Safety.
- Comply with Company COSHH regulations.
- To report suspicious occurrences to management immediately.
- To be responsible for stock and cash within personal control.
- To maintain all company property in a secure manner.
- To complete company paperwork as directed by Manager.
- As directed maintain all receipts of cash.
- Record all free issues as required.

**Benefits**:

- Paid Holiday.
- Employee Referral Scheme.
- Learning and development opportunities.
- Supportive working culture and future progression opportunities.
- Mobile, legal, bicycle, breakdown, and retail discounts.
- Eye test and glasses reimbursement.
- Cycle 2 work scheme.
- Free access to onsite gym
- Onsite Restaurant with free tea, coffee
- Onsite Staff shop and online staff discounts

**About Twinings**:
Twinings has become one of the world’s most loved tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We are passionate about tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century.

More than 300 years later, the passion for tea is still here - and so are we We still sell tea from Thomas's shop, and we still work hard to bring the most exciting new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before.

**How we feel about Diversity & Inclusion**

TwiningsOvo is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, colour, religion, gender, gender identity, gender expression, sexual orientation, nationality, family or parental status, disability, age or any other status protected by law and are dedicated to driving and fostering diversity across our workplace.

Applicants with disabilities may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are normally done which will ensure an equal employment opportunity.

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