Administration Assistant/receptionist

3 weeks ago


Newport, United Kingdom St Joseph's Independent Hospital Full time

**Administration Assistant/Receptionist |£24,154 per annum (pro rata)| Full time hours available |Newport | Monday to Friday | Days, Evenings and some Weekends |**

If you are passionate about healthcare and want to join a like-minded team, then look no further.

St Joseph’s Independent Hospital has an exciting opportunity for enthusiastic and motivated Administration Assistants / Receptionists to join our various Administration departments.

The general working hours will be Monday to Friday between the hours of 7.00am - 8.00pm and there may be a requirement to work some weekends.

**Working with us**

St Joseph's is a world-class hospital providing private healthcare across 40 specialities.

Our vision is to take private healthcare to new levels, offering a service that recognises the individual needs of each patient.

We encourage our employees to have a positive work-life balance, who share our vision to provide world-class healthcare and we work effortlessly on training and development within our workforce to stand out from other healthcare providers. We invest in our staff to ensure they are equipped to provide the best possible service to out patients, putting their care first.

St Joseph's has recently invested over £6m to drive improvements throughout the hospital and ensure patient safety. We are constantly looking for ways to improve what we do - to offer quicker recovery and better outcomes for our patients. With the new investment, the hospital is now better equipped to welcome more patients, creating new jobs which are varied and interesting.

St Joseph's is located north of the city of Newport within the popular area of Malpas lying just outside the boundary of Monmouthshire. Two miles north of the M4 motorway, the hospital is easy to access from Cardiff, Bristol, Monmouth, and Abergavenny, just to mention a few.

**Duties and Responsibilities**

To provide reception and clerical support for Administration Services across the Hospital.
Provide a first class and effective service to patients, visitors, consultants, team colleagues and all internal departments.
Deal with referrals from GP practices, medical secretaries and other referrers, both in hard and soft copy, and via referrers’ portals.
Process referrals to other areas of the hospital where required.
Work confidently with the Hospital’s Patient Information System to:

- Book Appointments for patients
- Setup and manage clinics for clinicians
- Record patient outcomes and update patient records
- Take payments.
Provide administrative assistance to clinical departments, including the preparation and management of:

- clinic lists
- patient registration forms,
- medical records
- mail for clinicians and the department
- clinic timetables
- Subject Access Requests
Always maintain confidentiality of patient information and adhere strictly to all information governance requirements.
Participate in training activities as required.
Maintain the highest level of professionalism and courtesy patients and visitors and always meet and greet everyone with a positive and happy attitude.
Demonstrate the highest level of customer service, ensuring an excellent patient experience and resolving any issues swiftly, suitably and knowledgably.
Have a proactive and forward-thinking approach to your role.
Be flexible with you participation in staffing rotas to share working hours fairly amongst the team, ensuring that suitable cover is provided by the department.

**What you need to know**
- Essential_

Maths and English GCSE
Proven ability to work on own initiative
Evidence of ability to work under pressure
Evidence of experience of working and contributing to a team
Proven ability to manage own workload and prioritise when there are competing priorities
Relevant experience of working in an Administration environment
Experience of being in a customer-facing role
Confidentiality
Good clerical skills - Fully computer literate
First class oral and written communication skills
Evidence of good literacy skills and the ability to understand instructions, guidance, policies, and procedures
Excellent interpersonal and organisational skills
Evidence of delivering a high level of customer service
Committed to personal and professional development
- Desirable_

Experience in a healthcare environment and working with patients
Proven ability to communicate with a wide range of internal and external stakeholders including patients, staff-members, visitors, suppliers & environmental health

**Benefits**

We are an organisation who invests in its employees and in return for your skills and commitment, you will enjoy investment into personal and professional development, not to mention the great benefits we have to offer:

- 35 days annual leave including bank holidays (pro rata)
- Enhanced pay
- Contributory pension
- Private Medical Insurance for you and a family member
- Ongoing training and development
- Free on-site parking
- Discounts for staff and family

We v



  • Newport, United Kingdom Village Autos Caerleon Full time

    Receptionist / Administrator Village Autos (Caerleon) has an exciting opportunity for a part time receptionist / administrator to join our expanding garage/MOT/Servicing business, based in the heart of Caerleon. **Responsibilities**: - Greeting and assisting customers in handover of their vehicle - Answer phone calls, walk in customers, with a warm and...


  • Newport, United Kingdom St Joseph's Independent Hospital Full time

    **Receptionist / Administrator** 22.5 hours per week £14,497 per annum **Description** St Joseph's Hospital are looking for a part time Receptionist to provide Administration support across the hospital. Duties and responsibilities As Receptionist / Administration Assistant at St Joseph’s Hospital, you will: - Provide a first class and effective...


  • Newport, United Kingdom Isle of Wight NHS Trust Full time

    We are recruiting for a Maternity Receptionist/Administration Assistant **who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards "great people, great place".** **You will be required to manage and maintain the...


  • Newport, United Kingdom Yolk Recruitment Ltd Full time

    **Receptionist and Administrator** Yolk Recruitment are working closely with an established and growing aesthetics company to hire a Receptionist and Administrator to join their team in Newport. They pride themselves on practising the most innovative techniques along with patient safety. The health, safety and well-being of their patients is at the...


  • Newport, United Kingdom Yolk Recruitment Ltd Full time

    **Receptionist and Administrator** Yolk Recruitment are working closely with an established and growing aesthetics company to hire a Receptionist and Administrator to join their team in Newport. They pride themselves on practising the most innovative techniques along with patient safety. The health, safety and well-being of their patients is at the...


  • Newport, United Kingdom St Joseph's Independent Hospital Full time

    **Administration Assistant/Receptionist |£23,004 per annum (pro rata)| Full time, part time and bank hours available |Newport | Monday to Friday | Days, Evenings and some Weekends |** If you are passionate about healthcare and want to join a like-minded team, then look no further. St Joseph’s Independent Hospital has an exciting opportunity for...


  • Newport, United Kingdom St David Recruitment Services Full time

    **Job Title: Administrator/Receptionist** **Location: Newport** **Hourly Rate: £9.50 per hour** **Hours: 09.00am-4.00pm Saturday and 09.am-5.30pm on a Monday** **Temporary (covering long-term sickness)** **TEM810** **Duties & Responsibilities**: - Taking calls - Booking viewings - Dealing with customers - Answering queries - General admin If you are...


  • Newport, United Kingdom St David Recruitment Services Full time

    **Job Title: Administrator/Receptionist** **Location: Newport** **Hourly Rate: £9.50 per hour** **Hours: 09.00am-4.00pm Saturday and 09.am-5.30pm on a Monday** **Temporary (covering long-term sickness)** **TEM810** **Duties & Responsibilities**: - Taking calls - Booking viewings - Dealing with customers - Answering queries - General admin If you are...


  • Newport, United Kingdom Acorn Recruitment And Training Full time

    Job Title: Administrator/Receptionist Location: Newport **Salary**: £24,000 per annum Hours: 9-5:30 We are currently recruiting on behalf of a well-established firm of Chartered Accountants based in Newport. This is a front of house position, whilst providing administration support to the business. **Responsibilities**: - Greeting clients - Diary...


  • Newport, United Kingdom St Joseph's Independent Hospital Full time

    **Ward Clerk/Receptionist |£18,408 per annum| 30 hours per week-12 month fixed term |Newport | Monday to Sunday | Days, Evenings and Weekends |** If you are passionate about healthcare and want to join a like-minded team, then look no further. St Joseph’s Independent Hospital has an exciting opportunity for an enthusiastic and motivated Ward Clerk /...


  • Newport, United Kingdom Rombourne Serviced Offices Full time

    As a receptionist/administrator, you will be answering calls for our serviced office clients, taking messages, and dealing with Visitors to the building, as well as administrative type work. We provide a high-end service to our clients, where professionalism and presentation is of extreme importance. The person we are looking for should have high standards,...


  • Newport, United Kingdom Isle of Wight NHS Trust Full time

    We are recruiting fora Maternity Receptionist/Administration Assistant who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards “great people, great place”. You will be required to manage and maintain the...

  • Receptionist

    6 days ago


    Newport, United Kingdom Platinum Autocentre Full time

    Job Overview: We are seeking a reliable and professional Receptionist to join our team. As a Receptionist, you will be the first point of contact for our company. Your main duties will include answering phone calls, scheduling bookings, and providing general administrative support. If you have excellent communication skills and enjoy working in a fast-paced...


  • Newport, United Kingdom Underwood Health Centre Full time

    Overview: Underwood Health Centre are looking for a part time receptionist/administrator to work within our friendly practice near Newport (just off the M4 between Newport and Magor). Experience of working in a medical environment is preferable but this is not essential as training will be given. We are a friendly practice and pride ourselves in the service...


  • Newport, United Kingdom Underwood Health Centrre Full time

    Underwood Health Centre are looking for a part time receptionist/administrator to work within our friendly practice near Newport (just off the M4 between Newport and Magor). Experience of working in a medical environment is preferable but this is not essential as training will be given. We are a friendly practice and pride ourselves in the service we...


  • Newport, United Kingdom Lliswerry Medical Centre Full time

    **Are you an experienced Receptionist seeking a new, rewarding opportunity? Would you like to take on a role that provides you with ownership of your workload?** Lliswerry Medical Centre continually strives to improve work processes that deliver health care with improved results across all areas of our service provision. We promote a culture of continuous...

  • Practice Receptionist

    3 weeks ago


    Newport, United Kingdom Lliswerry Medical Centre Full time

    **Are you an experienced Receptionist seeking a new, rewarding opportunity? Would you like to take on a role that provides you with ownership of your workload?** Lliswerry Medical Centre continually strives to improve work processes that deliver health care with improved results across all areas of our service provision. We promote a culture of continuous...

  • Receptionist

    2 months ago


    Newport, United Kingdom Richard Hayward Properties Full time

    Receptionists required at the Silurian Hotel Newport. Experienced staff preferred but all applicants will be required. **Salary**: £18,295.23-£28,753.45 per year Ability to commute/relocate: - Newport: reliably commute or plan to relocate before starting work (required) **Education**: - GCSE or equivalent (preferred) **Experience**: - Customer...

  • Receptionist

    2 weeks ago


    Newport, United Kingdom Axis Chiropractic Clinic Full time

    _Part Time Receptionist/Administrator _ - Receptionist/Administration Assistant _ - Overall objectives: -_ - _**To work as part of the Clinic reception team.**_ - _**To have a thorough knowledge of all Clinic Procedures**_ - _**To work in accordance with written protocol.**_ - _**Greet patients and visitors to the Clinic in a welcoming and professional...

  • Receptionist

    1 week ago


    Newport, United Kingdom Axis Chiropractic Clinic Full time

    THIS JOB IS SPLIT OVER 2 LOCATIONS CARDIFF CF14 3BL NEWPORT NP20 4HJ - Part Time Receptionist/Administrator _ - Receptionist/Administration Assistant _ - Overall objectives: - _ - _**To work as part of the Clinic reception team.**_ - _**To have a thorough knowledge of all Clinic Procedures**_ - _**To work in accordance with written protocol.**_ - _**Greet...