Office Assistant

4 weeks ago


Brighton, United Kingdom MetroRod Ltd Full time

**Office Assistant**
**Metro Rod Brighton**
**8am-5pm Mon-Fri**
**Salary £21,000**

Metro Rod has been leading the way in drainage solutions for over 40 years.

Founded in 1983, Metro Rod is a leading provider of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 40 franchisees with geographical coverage across most of the UK, Scotland, and Norther Ireland.

We are looking for a capable and customer focused Administrator to join our team based in Brighton. This opportunity is ideal for someone who has experience working within a busy office environment looking for an opportunity working in a great team environment.

**What does it entail?**

This role is predominantly administration based, however requires someone with a customer focus who is used to dealing with customers over the phone.

You will liaise with our customers and Engineers to ensure we book pre-planned and reactive servicing work in advance and attend within a timely manner. You will also be part of a busy team ensuring that all follow up work is completed. Dealing with generic enquiries and liaising with the wider team will be part of your daily tasks.

**What do we look for?**
- Previous experience within an office environment essential
- Administration experience essential
- Accounts or Insurance based experience preferred
- Resilient and able to adapt
- Customer focused, enthusiastic and a confident communicator
- Excellent written and verbal skills
- Competent IT skills and keyboard skills with the ability to multi-task
- Great administrative and organisational ability
- Collaborative whilst able to work on your own unsupervised

**What will you get?**
- Ongoing Health & Safety and new skills training
- Benefits scheme including 4% off at Tesco, 8% off at ASOS, 8% off at Just Eat 10% off at Pizza Hut, 10% off at Green King and many more
- 21 days holiday, plus bank holidays
- Training and development
- Part of a fantastic work culture

**Job Types**: Full-time, Permanent

Pay: £21,000.00 per month

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Application question(s):

- Are you flexible to do some overtime and/or on-call hours?

**Experience**:

- Customer service (office based): 2 years (required)
- Administrative: 3 years (required)

Work Location: In person

Reference ID: TC2203A


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