IT Support Technician
4 days ago
ROLE - IT Support Technician
TERM - Permanent
SALARY - £30,000
A top client of mine, based in the Hounslow area of Great London, are going through a period of business growth and have a really exciting opportunity to join them within their Service Desk & IT support team. This IT Support Technician opportunity is a permanentrole and would really suit someone that is looking to build on and develop their skills within the IT Support arena.
The organisation are a globally renowned innovative technology specialist, supplying to over 250,000 clients worldwide, including many top blue chip manufacturers. They have a reputation for organic growth and this position will offer substantial developmentand career growth.
The IT Support Technician will ideally have the following skills/experience:
- Strong communication skills (written & verbal)
- Knowledge of IT hardware
- Active Directory & Office 365
- Laptop builds & support (Windows 10/Windows 11)
- Self-motivated with excellent customer service skills
The IT Support Technician will be responsible for:
- Logging, monitoring and resolving IT incidents
- Acting as first line escalation point for critical issues
- Liaising with customers and 3rd parties
- Helpdesk Support
- Participating in complex IT & technical project management
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