Transport Planner

**Company background**

By putting our customers first, and providing the only true end-to-end online consumer experience in the sector, the team at SuperBike Factory prides itself in offering a complete choice of quality used motorbikes available in the market.

With our industry-leading preparation facilities at our operational hubs in Cheshire, Donington Park, and West Yorkshire, we have the ability to offer customers with a used motorbike coupled with total peace of mind in terms of its quality. This is supportedby our Excellent Trustpilot rating.

SuperBike Factory has grown significantly in recent years, underpinned by significant investment in the business with the development of the largest production facilities in Europe, the opening of our retail site at the iconic Donington Park race circuit,and additional direct-to-consumer showroom facilities around the UK.

With over 300 colleagues, we recognise that people are at the heart of what SuperBike Factory does, hence we offer industry-leading benefits packages, apprenticeship schemes and an opportunity to succeed and develop in a fast-moving and fun business.

We are backed by one of the most successful private equity houses in Europe. This is an exciting time to join the organisation at the start of a transformational period of growth.

**You don't _have_ to love motorbikes to work here, although many of our team have turned their passion into their career**

**Role - Logistics Planner**
- To plan and manage the delivery & collection of vehicles, ensuring they meet customer expectations and driver efficiency.

**Key Responsibilities**
- Liaises with other departments across the Group to arrange collection and deliveries of motorbikes within mainland UK.
- Arranges collection and delivery of motorbikes, keeping customers updated, taking into consideration customer requests.
- Plan and manages routes to be the most cost and time efficient.
- Forward planning.
- Ensures all planned routes are within the drivers working time directive.
- Communicates with drivers regarding their planned routes.
- Check motorbike eligibility on purchase through documentation checks, imagery, and HPI verification.
- Directly review feedback on the blemish report and the purchasing drivers report and check for discrepancies..
- Liaises with the parts department to put right the discrepancies found and liaises with the purchasing driver.
- Ensures system notes are updated and accurate.
- Ensures GPDR requirements are met and in accordance with internal compliance.
- Completes customer payments when required.
- Be aware of and focused on achieving organisational values.

**Essential Experience**
- Good geographical knowledge of the UK.
- Working knowledge of the EU driver’s hours regulations of working time directive.
- Excellent verbal and written communication skills.
- Some knowledge of motorbike mechanics would be useful although not essential.
- Experience working in a busy logistics environment.
- Problem-solving skills and the ability to think on feet.
- Good IT literacy.

Mon - Fri 8.30 - 5.30
plus every 3rd Saturday

**Benefits**
- Netflix Membership - The Dining Group Discount Card - Gymflex Benefit - Group Life Assurance 4 x salary - 15% Staff Discount on Accessories - Staff Discounts on SBF Bikes - Salary Sacrifice Pension Scheme - Cycle to Work Scheme - Health Care + WellbeingBenefits, Bereavement Counseling, Critical illness support, Legal support, Cancer Support, Fitness plans, and nutrition advice, Physiotherapy +Mental Health Consultation, 24/7 Employee Doctor Help Line