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Credit Control

4 months ago

Birkenhead, United Kingdom Simpson Judge Full time

Simpson Judge are working with an established and forward company based in Birkenhead who are looking for an experienced credit controller. This would suit someone who isn’t shy, ready to get stuck in and loves credit control.

**Responsibilities**:

- Managing your portfolio of customers to ensure that our customers pay to the agreed payment terms.
- Give the highest level of customer service to internal and external customers.
- Dealing with a high volume of customers on the telephone.
- Maintaining customer records to ensure the efficiency with the receipt of invoices/statements.
- Updating our accounts receivable system, Credit Hound, with the records of all collection activity carried out.
- Process card payments.
- Issuing electronic direct debit mandates and entering them onto our operating system.
- Issuing copy invoices to customers on an ad-hoc basis.
- Building a rapport with customers.
- Handling statement reconciliations and building WIP statements to ensure we communicate effectively with customers
- 2 years credit control experience dealing with a high volume of transactions
- High level of written and oral communication.
- Strong Microsoft Excel skills.
- Conflict resolution.
- Assertive telephone manner.
- End to end credit control process.