Casual Funeral Service Operative

2 months ago

Hayle, United Kingdom Dignity Funerals Full time

**Casual Funeral Service Operative**
**Casual - As & when required** + **participation with the on-call rota (1 in 5)**
**W J Winn Funeral Directors, Hayle, Cornwall**
**£10.94 per hour + on-call ancillary payments**

At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness, and care.

We offer a range of challenging and rewarding roles for caring individuals across the funeral profession and we continually invest in our staff, premises, and vehicles so that we can ensure clients and their loved ones receive the highest standard of care. Every day, we want to exceed our customers’ expectations, and we aim to do this by persistently delivering excellent client service through the continued dedication of our people.

At W J Winn Funeral Directors in Hayle, we support our local community, offering the families here in west Cornwall care and compassion at a time of sadness. Allow us to arrange a heartfelt funeral for your loved one.

A life spent with somebody special is a unique and personal affair. We understand this and will ensure that it is reflected in the farewell we arrange for your loved one. Our funeral directors will honor your choices, tailoring the details of the funeral so that it is not only a dignified occasion but one that is in accordance with your wishes.

You will receive comfort and guidance, as we take time to find out about your loved one, allowing us to organise a funeral that is distinctive to you and your family.

We can be found on Fore Street opposite Copperhouse Pool with our location making us accessible to all of Hayle. Our funeral home is also within easy reach of surrounding towns and villages such as Camborne, Connor Downs, Leedstown and Phillack.

**W J Winn **Funeral Directors are looking for a dedicated, professional, and empathetic individual to join our committed and collaborative team as a Funeral Service Operative. Our values: Professional, Compassion, Respect & Knowledge form the basis of all our interactions and recognising this, you will be giving back to families in a critical time, whilst ensuring that their loved ones are treated with the utmost respect and dignity.

Alongside a highly collaborative, supportive team, we will give you the room to stretch and develop within the industry. With both training and learning opportunities, our dedicated Learning and Development team and management team will ensure that you are delivered full training to confidently perform this role and will also promote your progression. Alongside this, Dignity Plc really believes in our people, so you will also have access to a wide range of Mental and Financial Well-being tools, access to financial support, and a broad range of benefits

**What Will I Be Doing as A Funeral Service Operative?**

As a Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families.

Some of our posts will require you to assist our on-call rota at night and on the weekend, though this will be fully discussed with you throughout the recruitment process.

Other duties will include:

- Preparing and ensuring the cleanliness of vehicles
- Aid with bringing the deceased into our care
- Being part of the funeral service by bearing the coffin and driving company vehicles
- Assisting the Funeral Director with pre-funeral checks including route planning and address checking.

**What Do I Need?**
- A full UK driving licence
- Good level of physical fitness, as this role will involve heavy lifting duties
- The necessary documentation for a basic DBS, reference & driving licence check.
- Pride in your appearance, ensuring you are always professional
- A caring and empathetic nature
- The determination to deliver excellent client services

**Advantageous**:

- Previous experience in the industry, though this is not required, as full training will be provided.

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**Equality, Diversity and Inclusion Statement**

Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging.

Job ID 4655

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