Administration Assessment Practitioner

**What we can offer you**
- Company pension
- 25 days holiday (pro rata)
- Birthday day off
- Telephone and Laptop provided
- Workplace Health & Wellbeing programme
- Westfield Health (quality health cover)
- Opportunities for PDP and progression
- Regular Lunch & Learns and staff social club
- Supportive work family

**JOB DESCRIPTION**

**POST**: Administration Assessment Practitioner

**REPORTS TO**: Adult Carer Team Lead

**SALARY**:£22,767 FT - pro rata

**HOURS: 29.6** (Tuesday to Friday)

**PLACE OF WORK**: Office based in Kendal

**LOCATION**: South Lakeland

**PURPOSE AND KEY OBJECTIVES**

Meet the outcomes identified in the Westmorland and Furness Council service specification to undertake formal Carer’s Assessments, Support Plans and Contingency Plans for all unpaid Carers.

Provide information, practical advice and signposting to unpaid Carers so they feel less isolated and more supported to manage and continue in their caring role for as long as they are willing and able to.

Contribute to the development and ongoing work of CSSL.

**MAIN TASKS AND RESPONSIBILITIES**

To be a friendly and welcoming first point of contact for all identified, and unidentified unpaid Carers, as well as family, friends and professionals.

Provide a listening ear, by telephone or virtually, to all unpaid Carers, family, friends and professionals who contact the charity.

Accept self-referrals, and ones from family and friends, and professionals from various channels, and complete all database requirements for these to be allocated within the charity.

Identify unpaid Carers and undertake a formal Carer’s Assessment of their individual needs in accordance with assessment criteria defined by Westmorland and Furness Council, Adult Social Care.

Formulate a Support Plan tailored to meet the Carer’s needs and responsibilities, and encourage unpaid Carers to make a Contingency Plan for an emergency situation.

To provide advice and information to unpaid Carers, and refer and signpost internally and/or to other organisations which can provide services and further support to them, whilst empowering the Carer, and promoting their independence.

To work in accordance with the Cumbria Adults Safeguarding Board Protocol.

To develop and maintain links with statutory authorities and other agencies to raise awareness of unpaid Carers issues and their needs.

To carry out any other such relevant duties as are required by this post.

Carry out duties in accordance with legislative and regulatory requirements.

Carry out duties in accordance with CSSL policies and procedures, including Health and Safety, Confidentiality, Equal Opportunities and Data Protection.

Contribute to the overall achievement of CSSL mission and objectives

Ensure the values of CSSL are upheld across the organisation.

Assist CSSL in Community Fundraising initiatives.

Promote CSSL social enterprise initiatives.

Participate in fundraising activities with and on behalf of CSSL.

Participate as part of the requirements of CSSL to meeting their ISO 9001 Quality Award standards.

Provide a supportive working environment to all staff and Volunteers.

Attend regular supervisions, staff and team meetings as requested.

Contribute to research and reports.

This job description outlines the principal responsibilities and duties of the post holder. It is not meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of evolution as the organisation develops, changes of legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time.

Person Specification can be found on the website.

**TO APPLY FOR THIS POSITION**

If you don’t have Internet access, telephone 01539 815970 and give us your name and address, quoting the job title and reference number.

**DEADLINE FOR RECEIPT OF APPLICATIONS**

**By post**:
Holly Cragg(Operations Manager), Carer Support South Lakes, Beezon Annexe, Beezon Road, Kendal, Cumbria LA9 6EL

**ACKNOWLEDGEMENT OF RECEIPT**

**INTERVIEWS**

Interview date to be confirmed.

**Job Type**: Part-time

**Salary**: £22,767.00 per year

**Benefits**:

- Company pension

Work Location: In person

Application deadline: 01/03/2024
Reference ID: ADMINISTRATION ASSESSMENT PRACTITIONER