Dispute Support Executive

2 months ago


Warrington, United Kingdom Interaction Recruitment Full time

**Reference**
419265

**Salary**
£21,255 - £23,000/annum

**Job Location**:

- United Kingdom - England - North West England - Cheshire - Warrington

**Job Type**
Permanent

**Posted**
21 March 2023

Dispute Support Executive

Location: Daresbury, Warrington - WA4 4BS

Hybrid Role once training completed - Tuesday and Thursday in the office.

**Salary**: £20k to £23k per annum depending on skills, knowledge and experience

Contract Type: Permanent

Position Type: Full Time

Monday to Friday - Between 8am and 6pm. 37.5 hours per week.

What will I be doing as a Dispute Support Executive?

The Dispute Support Executive team are our first point of contact with consumers who call us after not being able to resolve complaints directly with their Communications provider or Energy supplier. They’re a customer-centric team who provide helpful information, direction and high-quality service to internal and external customers.

Members of this team are calm, approachable and empathetic people who are excellent listeners. They’re able to relate to a consumer and understand their issue in an impartial way, helping them to understand where we can help and advising them as to their next steps.

Our Dispute Support Executive team work in a fast paced, target driven environment, supported by communities with dedicated Coaches and Leaders. They use their analytical and communication skills to direct cases to the right team through appropriate channels.

**Contact information**:
Gabriela Baicu



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