Vm Ware

3 weeks ago


London, United Kingdom Project People Full time

**VM Ware / Cloud Support Specialist**

**6 months**

**Remote**

**SC clear ideal - however will accept SC Clearable**

**Your Role**

We are looking for recruits to join our 2nd Line Cloud support team. As part of a small team within a larger Operations organization, your role will be to deliver support services and change to private cloud platforms that are critical to our Customer. Key responsibilities include
- Resolution of incidents, problems and backup failure.
- Delivering infrastructure change.
- Identifying and delivering service improvements.
- Develop the capability and skills of peers and junior engineers.

You will be empowered to identity better ways of doing things and share your ideas. You can expect to attain skills in new technologies to ensure continued growth of technical capability, with opportunities to work with all our operational teams (inc. Storage, Windows, Solaris, Linux and AIX teams) to enhance that learning.

**Your experience**
- 3-5 years' experience of supporting (1st & 2nd Line) VMWare platforms and virtual payloads.
- Experience of working in teams effectively.
- Proactive approach to personal workload management.
- General awareness of how incident and change is managed in an IT environment (desirable).

**Your knowledge/skills -**
- Use and support of any backup software and storage appliances (ideally Veritas NetBackup and HP but not mandatory).
- Use and support of backups in a VMWare environment.
- General knowledge of server operating systems - Windows, Linux (RHEL & SLES)
- General knowledge of Hardware & Datacentre environments

**Non-technical skills and experience -**
- Remote employment from 1 July 2023 to 10/12/23 (initial engagement period)
- You need to be willing to work OOH and at weekends on a regular basis
- You need to have good customer communication skills
- You need to be willing to work to project committed timescales
- You need to be a team player. Patience and a sense of humour will be beneficial

Project People is acting as an Employment Agency in relation to this vacancy.


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